Evy nails in New Windsor, NY

Great experience today. Emme did my nails and pedicure. I got a full set with gel polish and gel polish pedicure. She is so meticulous. Goes back and checks her work over and fixes anything needing fixing. Seems like a perfectionist, in the best way. I'm so happy with my nails and pedicure. The salon is clean and neat, smells good lol. I will see how everything holds up over the next couple weeks and will update my review if necessary.

Went there and placed with young lady spoke no English. Needed translator to tell her I wanted my nails certain shape. Made them FLAT, stuck straight out, no natural curve, took 2 & 1/2 hours. Nails broke/snapped within days. Looked ridiculous. Thought fill would be $50 plus one fixed nail...charged $72!!!! Never again!!!! Nice ladies there but no idea how to do nails. Her comment when I mentioned the amount of time it took & broken nails? "We don't use that Asian crap". Really? Maybe you should...

I had an appointment on Aug 26th here for the first time and loved how my nails were done. I made an appointment for a little over two weeks later and was so excited to go. I watched the nail tech write my name in the decided date in the book and my number down too. My appointment was yesterday, Sept 13, and it was closed. I waited for 30 mins thinking it must've been a mistake. I finally went home and called in the morning. The person I spoke to was completely rude and unprofessional. Firstly telling me they've been closed on Tuesday's for 2 months. Great! Why was my appointment scheduled for then if you're closed on Tuesday's? She then says that my name "Kim" (that's not my name) is nowhere in the book. I ask her to check again for my actual name because the nail tech wrote my name and number down. She says it's nowhere and it must've been erased. Ok, fine. So I ask why I wasn't called before my number was erased and she so rudely responds how are we going to call when we're closed on Tuesdays? Girl. Be for real. She also threw the nail tech who wrote me in under the bus saying "I don't know what she was thinking". She tells me with an attitude to come and check the books for myself because my name isn't anywhere there!! Anyway- I would've been glad to reschedule a new appointment because people make mistakes. But the way I was treated and spoken to on the phone was so gross so I will never be coming here again. I don't need to be gaslit on the phone and made to feel crazy for being upset. She ended the call quickly hanging up on me telling me there's nothing they can do after I said I didn't want to reschedule. Also if you're closed on a day- update google/yelp or put a damn sign on your door.

My nail tech explained that my services would be $55, okay no problem. I hand her my card and did not ask for a receipt. When I got home I noticed an additional charge on my mobile banking app!! If there is going to be a surcharge for using a card it needs to be CLEARLY stated on the counter or verbalized to the costumer BEFORE swiping my card!! I traveled out of my way to try this place out but if they are not going to be honest with costumers I will NOT be returning! Heads up for anyone new here, don't use your card because you will be charged more!!

I have been going for years to Evy Nails I absolutely love that what I ask for they are willing to do. Go with time because some times there is a wait but it is well worth the wait.