Dynasty Facial & Spa in Norwich, CT

HORRIBLE place!!!! i do not recommend to any one!!!THEY ARE VERY RUDE!!!!!!!!! called to make an app and they didn't even greet me I had to confirm I called the right place because they felt bothered I called!! they didn't even try to accommodate me for an app they just said no they' didnt have time!! mind you I was very polite and tried to stay their costumer but no thanks. the guy who answered the phone was rude and didn't care about how rude de sounded! I WILL NOT GO OR RECOMMEND TO ANY ONE!! nope sorry!!!

I went to get a pedi and nails. The man there that bleached his hair blond was hurting my finger bending and twisting them. I asked him to be gentle he threw his hands up in the air and angrily told me to come back later. I got up to leave and come back later, he locked me in the building.  I was scared for my safety.. I called 911, he walked away, I unlocked the door to get out. He chased me tackled me assaulted me trying to drag me back in the building.  I was terrified, screaming for help. He then lied about assaulting me. My word against his.

Worst nail salon, young guy was in his phone the entire time he was doing my nails. The owner is rude and has ZERO customer service skills. Gave me attitude because I asked her about pricing. Because the price she charged me for my services wasn't what the prices said online. Told her employee you don't have to explain nothing to her I already told her.
I paid 127 for a short full set, and a pedicure. My 6 year old also got a manicure and pedicure and the result was shitty. Her GEL polish was all off by the end of the day.
No she didn't pick it!! I wish I could give Zero stars because this place is HORRIBLE
I WILL NEVER RECOMMEND THIS PLACE!!

TERRIBLE !! Do not even waste your money ! Better off going across the street to nail connection. Appointments are useless because they do things when they feel like it with so much attitude. 3 nails broke not even a week after getting them done(GEL set). Unacceptable

I went there two weeks ago to get acrylics, coffin. The man who did my nails cut them way to short and I told his as much but he said he would charge me more to take the tips off and get new tips so I left it alone. Today my mom convinced me to go back because it's her favorite place for pedicures and three of my nails were broken anyway. I put my name down for a wait and the same man sat on his phone instead of helping. I assumed he was busy handling something but when three other girls came for a walk in, he offered to take one. When I so looked up and said I had been waiting, he said since I complained about him last time, he would take someone else. The girl even offered to wait but he refused. I was told it would be at least another twenty minutes until someone else was open (after I had already been waiting almost an hour) so I decided to just leave. Won't be talked into going back a third time.