Divine Salon in Henderson, NV

I had high lights done and a cut done by MIchelle. She was friendly enough but made it clear she was hung over and in a hurry. Maybe I should have got up and left at that point but I had gotten a babysitter for the occasion and hind sight is 20/20. She asked me what I wanted but it was obvious she wasn't listening. She looked at the pictures of the color and cut I brought in very briefly and only once at the beginning. About half way through the foiling (on the top part of my head) she stopped weaving the hair into the foil and began brushing the whole chunk of hair. She was very rushed at this point. The bottom half of my hair is acceptable but the top looks like bronze skunk stripes. I used to wear pony tails a lot and now I can't pull back my bangs now because of the HUGE line across my hair. I was under the dryer for 20 minutes (timer was set) before she started pulling foils, without checking whether the color took or not...it had not. It came out very brassy (which I was very specific I did not want). She cut my hair in 6 minutes. 6 MINUTES! And when I asked her to blend one side of my bangs a little she sniped a couple hairs and sprayed me and took the cape off. My bangs were sticking out to the side! At that point I knew she wasn't concerned about retaining me as a customer or my satisfaction as she had somewhere to be.

I will never go back. The only sound advice I was able to use was the purchase of some purple shampoo (from amazon). It has taken some of the brassy out but it is still the worst experience I have ever had getting my hair done. Over all, she was very unprofessional, the salon was dirty, one stylist spent an hour putting on makeup in her booth and another one was dyeing her own hair.

My go to salon, i adore krissy! She's amazing! I come back to this place because of her! No more searchin for hair stylist, cuz i found her! She always gives u the best tips on taking care of your hair, i always come out of this salon feeling beautiful cuz of you krissy!!! Thanks!!!

Don't do it. Too many choices out there. Ad on Yelp says they accept credit/debit cards they even have a swipe machine at the alleged "Receptionist" desk. Called five days  in advance with the exact color formula I needed. Stylist who by the way never bothered to give me her name said she wanted me to come in for a consult and would call me back to schedule. NO call,I called. Naturally she was off, so i said well i have a job interview and really really need my hair done so I will be coming in at our scheduled appointment time in my phone message.  I will again text the formula that I need so you have it. Which I did. I show up NO ONE acknowledged me. I stood right at the counter for about 15 min, trust me, if I did not have a job interview the next day and did not desparately need my hair done, because lets face it what is harder than finding a new stylist after being happy and satisfied with the one you had. It's your hair! One of the first things people notice about you. I  would have just left but like I said I was desperate! So 15 min after my scheduled appt STILL no one acknowledged me I called her number, saw a stylist slide her phone to go to voice mail so I (correctly) assumed too coincidental must be her wait it out. I was there for FOUR hours. All I came for was root touch up and a TRIM. First we had to go to the (im serious) hairstylist supply store for the product which I told her verbally and in text days previous EXACTLY from my former stylist (in another states) had wrote down for me. She never bothered to pick up the colors!!  WHAT??? really? What if I had an appointment? Who has four hours to get their hair done? Now I am a patient person and understand sometimes life gets in the way but I could not have felt more like she could have cared less. She had much more important things to do  than my hair. On top of it all she chooses to tell me oh we only take cash after I have been there..who does not take cards?? I rarely carry anything more than petty cash, what for? Safer that way. It was just a really bizarre experience. I would also like to add an incredibly expensive experience for a mediocre at best job. The salon itself is a bit run down, no receptionist just weird all the way around. I will definitely not return. It's painful enough to have to find a new stylist then to find you have to continue your search and cross your fingers!!

Bumping it down a star.  Left VM a while back with the stylist directly to schedule an appointment and she never got back to me.  Not sure if that's just poor follow-up skills or what but I don't like to work hard to schedule an appointment for anything.  There's just too many options out there.  If you want someone's business, you'll make it point to jot down the number and call back when you can...

called yesterday for an appointment on short notice and michelle got me in within a couple hours.  i really needed my roots done but if she had time, highlights, too??  she was AWESOME!!!  my husband commented that she did a better job than my regular lady back home.  my hair looks FABULOUS!   i am going to try and see her every trip we make to las vegas.   she was that good.