Desoto Nail Bar in DeSoto, TX

I had the worst experience. They were ugly towards me. I showed a picture of what I wanted and the lady seemed like she could do it. While doing my nails she started looking at the time making it very obvious she was rushing to beat the time that they close. I even offered that I just come back the next day. She said "Girl I'm half way done" If what I wanted couldn't be done with the time that I walked in they should have said that. I would have been fine to go the next day. They were laughing at the fact I was uncomfortable. I asked if I was done, another lady said let me put oil. She poured a puddle of oil in one hand and walked away laughing. Very ugly people. No one deserves to get treated like that. Do these look $88 worth?? I also attached a picture of what I wanted.

I went to get a fill and pedicure yesterday. I am definitely satisfied with my services. Veronica did my pedicure and she did not disappoint. My nails were done at the same time so I was in and out in less than two hours. I will be back!!

On March 20, 2023 at 3:30 p.m. I went to Desoto Nail bar and they messed up my eyebrows. I felt a lot of hairs being pulled during the service so I asked the lady to let me look in the Mirror. She put two more strips on the middle of my eyebrow then pulled the strips Off. When she gave me the mirror I saw she took too much hair off. I naturally have thick eyebrows. I asked for the manager and the manager started laughing When she saw me and stated, "What do you want me to do I can't make your eyebrows grow back." I had to ask for an apology and the manager didn't want to admit the employee messed up. The employee refused to apologize. I showed pictures of how thick my eyebrows normally are. The manager said I was lying and my eyebrows weren't thick when I came to the shop today. She said she would review the camera to see. I told her go right ahead. I was brought to tears because I know the Asian nail salons think black women like thin eyebrows and think black women draw eyebrows on. That's not me I don't even know how to use makeup. The customer service was unacceptable. The manager brought another customer into the conversation and that customer agreed that my eyebrows were messed up. The manager was unprofessional and started pointing at me stating, "You are a liar you are a liar." The employee joined in with her calling me a LIAR. Do not support Desoto Nail Bar on Hampton Rd. and Parkerville Rd! It's the principle of the situation. If you know an employee is not good at something don't let them do it. Again I repeat Do not support Desoto Nail Bar on Hampton Rd. and Parkerville Rd! I waited for the manager to finish her client and the employee that messed up my eyebrows finally came to me and apologized because I sat there for 1 hour waiting for manager to review the camera. I was literally in tears. The employee said she was sorry she didn't know how I wanted my eyebrows. I was able to accept that better than her not saying anything. The customer that was brought into the situation was more sympathetic and apologized. The employee told the manager I was waiting for her. The employee came back to me and said the manager wasnt going to look at the camera.

Worst customer service ever, they was so rude i immediately ended my service and paid them, with no hesitation. No way in hell you treat me like trash. Don't go here and this place needs to be closed down for good.

They are rude and they they nails looks horrible after a week. Nail Bail in Desoto is one of the worst place I've been to in my life. The more you go the worst the work gets. Don't waste your time with this place.