Cost Cutters in Vestal, NY

Wanted a basic shag. Left with the front an inch off, and the back at a giant slope. Called and went back to have it fixed. The hair dresser basically defended her cut...saying it was even on the sides. Wouldn't listen to me at all, just kept talking over me. I'm a licensed hair dresser since the 1970's. I left very angry due to the lack of customer service. I won't ever go to another Cost Cutters. I might add that most of the employees there look like they just crawled off a bar stool to come to work. Dirty shoes, hair in buns with a barrett holding the wild hairs, no makeup. Thoroughly disgusted!!

I honestly have had a very disappointing experience with Cost Cutters Management. I was never advised of their policy. None of the stylists ever advised me it was unheard of, or not doable to do a color correction. In fact, they seemed to 'see' the following day, once in natural lighting that it wasn't quite like the color of the pictures I would show them. Not long after my last visit, I received a call from a complete stranger, Crystal Spangenburg (Who claims to watch over 20 plus locations) advising me I was no longer welcome at either location. When I questioned her and told her that I could prove the color was not as the picture that I presented, she asked me to email everything to her, then within a second, got more highly charged and informed me that she didn't want me to email her the evidence, but that she was going to trust the judgment of here-say. I was stunned. This leaves me bewildered regarding their management team and the lack of business ethics.

Fast and professional service. The charming and skilled young lady who provided services for me was named Chloe (I think). I'll also vouch for Jess who did my children's and my hair for many years prior to her joining the Cost Cutters staff.

The place is inexpensive. For manosexuals I suggest you go to another stylist. It's a fifteen dollar in and out hair cut. So if you are expecting more you are daft. How do you review a hair cutting place? If you're ugly a hair cut won't fix you! Thanks to the cutters you are doing a great job. We missed you.

Pretty nice environment, usually friendly and full of talking and music. Honestly, I'm not a fan of all of the stylists, since some of them can be really rough or just treat you like a pain in the rear-end. I recommend picking someone and if you like them, using them every single time. Overall, you can get a pretty solid haircut and enjoy yourself. ~