CNN Hair Team Salon in Austin, TX

Only been here a few times but have already found my favorite gentleman who takes good care of me and my hair. Anyone knows that finding a great hair salon where you can trust they will do you good is like finding a good therapist or dentist. Min Kim is such a professional with his skills. Doesn't speak much English...and has his staff who will interpret for him. I trust his vision and care. Appreciating also that I can find good parking and that they have a comfortable waiting area doesn't become a chore upon arrival. Because of their cute location, there are other convenient shops around for lunch, coffee and/or grocery shopping across the way.

This is my 4th time to CNN Hair Team. And once again, Eugene delivers!! His expertise and workmanship are masterful and consistently top notch! Only wish he's able to rent a booth/chair and visit San Antonio once a month or something as I'm sure he has many clients here in SA. However, I'm willing to travel to the Moon if he decides to move there!! Eugene is a perfectionist and takes pride in his work! I highly recommend! Thank you Eugene.

Expect to Be Second-Class & Get Poor Service If You're Not Korean. RUN If You're CHINESE. YES, They DISCRIMINATE Against Chinese (China/HK/Taiwan), Who They Dislike I rarely write reviews but as a CNN customer of 8+ yrs who normally tips 20%+, it's enough. YES, they discriminate. YES, they denigrate their Chinese clients while yelling themselves. YES, it's gotten worse through the years. There's a service hierarchy. Here's what you can expect as non-Korean customer: 1/ Expect to wait 35-40 min past your appt and get a 10 min haircut (female) IF a regular, Korean customer without an appt wants to squeeze into your scheduled time. Yes, Eugene does this. Don't expect to be heard. They believe this is ok and will tell you this is why, though they may have realized to hide this now? 2/ If another customer needs the equipment you're using, you no longer need it. Yes, they'll literally take the equipment you're using/sitting under and give it to another customer. Forget the timer they just set. They do not need to explain themselves. 3/ Long term, regular customers get a discount from Eugene but not if you're NOT Korean. Accidentally learned this from a new CNN staff, who thought the discount was given to all Eugene's long-time clients. 4/ Their stylists can treat you however they want. You don't get to pick your regular highlight color. Thuanly Ho tells you want she'll do. She doesn't care what you want. And she can NOT be bothered to mix colors - Expect to wait 5-10min+ on her multiple times when she walks over to another stylist to chat while coloring your hair. - Don't forget you'll need to do your own timing for your treatment and find her when you're done. Bc it's not her job. Fear not. She'll burn your scalp off while styling your hair. Yes, she'll yank your head back & forth as well. See her other reviews. 5/ If you're Chinese (Taiwan, HK, China), know CNN Salon looks down on you. They consider you inferior - ugly, loud, smelly, dumb, incompetent...while taking your money. This has been going on for years. It starts at the top and goes through the staff. In short, it's allowed. Before CNN/their fans refute/attack me or this review, ck the other reviews - CNN staff openly denigrating their Chinese clients, Thuanly Ho, etc... This review won't impac their business so no one needs to meltdown. People don't care. That's why CNN so casually and openly treat their clients this way, including denigrating their Chinese customers. And this is just what's in the open

Everyone here has been excellent! They all have high attention to detail. Service is great and they do not rush the shampoo, cut and blowout. Highly recommend!

It seems that predominately Korean styled hair is done here, and I get a 70/30 part above my right eyebrow so take that into account on my review. Gonna put a vouch in for Eugene's Men Haircut, and Perm at the expense of my appointment availabilities. The cuts from Eugene are great and still look good growing out. Great layers, and the perm is not bad. The pricing is not cheap however, and is pretty much the max of what I'm willing to spend on a haircut. Eugene's haircuts do include shampooing service though, so remember to use it or lose it. Lastly, if you schedule a perm and he really thinks you don't need one, then he'll happily recommend you wait a couple months or so, which I greatly appreciated.