Broadmoor Nail Spa in Solon, OH

If possible I would give this salon negative stars for customer service. I had dip powder put on by the tech Maya who speaks very little English and a week later 4 popped right off. Also, after dipping 3 times, the color still seen translucent. When I started to say something, she gave me an attitude and continued to talk about me to other tech in another language. I did not want to make a scene because I was not planning to come back anyway. DO NOT RECOMMEND! Take you money to somewhere else!

My two friends and I went there for a mani-pedi. All 3 of us were so sorry we did. None of the service providers took their time to give us a decent job. Our fingernails were not polished evenly and the cuticals were cut and looked ragged. Our pedicure was not done properly. My 9 year old granddaughter could have done a better job on the polish job. We were all very dissatisfied with everything. Look elsewhere so you don't pay over a hundred dollars for a very poor experience.

I would highly recommend making an appointment. I got my nails done with Helen and she did a great job! It was my first time at the salon and I was a walk-in. I had to wait about 35 minutes which I think is pretty normal for a walk-in. The prices were reasonable especially for the quality.

Never in my life have I had a 20 minute manicure from start to finish with about a 30 second hand massage. Other people in the salon had longer, more quality service but not me. Probably/probably because I got a regular manicure, not one with gel, dip or other. Not a very good first impression of the salon. My nails did look good and I liked them however this experience did not give me a relaxing pampered feeling. I may consider going back but I would not get the same person so I would at least feel like I got my moneys worth.

Well with all the nail places we could have chosen, unfortunately we came here. The pedicure itself wasn't horrible but but wasn't great either. What was horrible were the people who gave my daughter and I our pedicures. The techs were both very rude. My daughter's tech spoke not one word to her. She didn't even say hello. She merely tapped her foot to indicate for her to raise it. My tech told me my nails were ugly and told me I shouldn't do DIY. I told him that was the reason I was there! In all actuality they didn't look bad when I went in. Midway through both if our pedicures they each got up at separate times and went and started working on other peoples manicures. Someone different came back and applied my polish. The way they treated both of us was pretty rude and I would not recommend going to this salon. My daughter and I went to have some fun and she was treating me for my birthday. Needless to say they ruined it for us and the pedicures were definitely sub-par. They didn't even paint the edge of my toe nails! I don't recommend going here for any service!