Bloom Studio in Lynchburg, VA

The salon owner left me in tears more than once. I've never been to a salon where I felt so much tension. I've also never been treated so rudely by anyone as I was at this salon, and I spent thousands of dollars here on extensions and services for about a year. The services are overpriced and the extensions are painful, damaging and are of poor quality compared to other salons in Lynchburg. The extensions left me with bald spots, and an inability to fall asleep at night because they were so tight. Salem wanted to charge me $75 to remove them four days after I paid several hundred dollars to have them moved up with my hair service, and I was not willing to pay. I told her I'd have someone else do it because I wasn't willing to add that on top of what I'd paid the very same week. She removed them for me anyway, which took her maybe two minutes. As I walked out the door, she said "next time it's going to be a full charge for my time." I unfollowed her later that night, in disbelief over the way in which I was treated by her, and woke up the next morning to see she had blocked me on everything. So professional. If you go to bloom, here may be two stylists coloring your hair on two sides of your head at once, and you'll be left to process forever while the stylists work on other people they booked at the same time as you. You better not ask any questions, because that means that you will be "questioning their professional expertise" and the owner will take offense and probably go off on you in some way, or treat you with an icy passive aggression that will leave you sick to your stomach. If you have a complaint, or are dissatisfied with anything, prepare to face the wrath of the salon owner. Oh, and you'll probably be blocked on all social media. I could go into extensive detail over the horrors I experienced here but it would take a long time. Just take my advice and go somewhere else, where you won't be judged, mistreated and charged a fortune for mediocre work. People are afraid to leave honest reviews about this place because they're afraid of the backlash they may get from the owner, but ask around and you'll hear about very similar experiences to mine. It's a shame because a business that's run like this will not continue to stand. I hope and pray that things change here for the sake of the clients and employees of this salon.

I have been here now twice and have loved my hair both times!! Emma is absolutely a sweetheart and does an amazing job on my hair! I will be coming to Bloom for years to come!

OMG I'm convinced Salem is the hair version of Jesus. I came in for a corrective color (after a consultation) and Salem hooked me up. She explained everything she was doing and had the attitude of "we'll keep working until we get it right." Oh my goodness did she get it right. I definitely found my new salon. Side note: Salem's dog Ransom is her assistant and he is certainly the goodest boy.

Acceded my expectations! I had some orange in my hair from past salon experiences. They completely fixed my hair and it looks amazing! So happy to have found them. The girls were so nice and the salon has a pretty aesthetic. Overall would recommend and will definitely be going back!

BEST SALON. holy smokes i grew up around lynchburg and always struggled finding a salon that made me love my hair. i recently got out of a relationship and went into this salon for the first time because i wanted to feel better about myself. i asked salem to give me that "revenge hair" and she sure as hell did!!! i feel so confident and beautiful because of the cut and color (she even helped me find the best way to part my hair for my face...like c'mon that's amazing no one has ever done that for me before). i fully trust them to do what they know is best for my hair because they are extremely professional and sweet. i even left with a few new goodies because they use the best products that are reasonably priced and smell incredible. seriously cannot say enough great things about these girls. **basically hair magicians and i won't ever go anywhere else**