Bella Vida Nails Spa in Burlington, NC

Job well done. Bella Vida is my go to nail salon. My tech was amazing. She listen to what shape I wanted how big the line I wanted the color I wanted in very precise detail. I would highly recommend going to the salon because they listen to what you want and if there is a mistake they will not hesitate to restart your whole set which I find very awesome. You are paying for very high-quality service here it is my favorite salon out of the Chapel Hill greensboro Burlington area

I didn't have the best experience they put a literal other color on top of my blue dip powder. The bottom of my nail is blue while the top is this now weird looking pink. The nails are now uneven and thick and there is pink dip surround the nail itself.

My "go to" nail salon! Lilly is the best! She gives a great pedicure and makes sure my nails are perfect before I walk out the door. She did SNS (dip) on me today and my nails are literally perfect. I'm so glad I finally found a girl to do my nails to my standards! If you live in the area you have to go see her, she doesn't disappoint!

Welp, I hate to leave a bad review because Bella Vida used to be my fav nail salon in B town. Well not anymore. So my last two appointments here really turned me off, I was actually very upset with people here.

First- it really does NOT matter you make an appointment or not because they take walk-in. and because of that, your time is not considered important if they have someone before you. Last time I was there, I made an appt for two people and even though we got there 10-15 mins prior to our appointment time, we ended up waiting for about 40 minutes. What's the point of calling ahead and making an appointment if you are going to make us wait? My time is valuable just like everybody else's and that's why I made an appointment but oh well.

Second, I just got home from my appointment and their price has gone up like CRAZY and people who work there are NOT clear with the price.  COVID def affected local businesses and it is very understandable if they had to make some price changes. However, that does not mean that you can rip me off. I believe their pre-COVID gel pedicure price was between 25-30. Well now, it's $45 for gel pedicure. I think thats kinda high for Burlington.

Anyhooooo, the thing that makes me more upset is- they are not clear with their price. Sandy who works there(and I see her ALL THE TIME), she decided to charge me $55 instead of $45 for my service today. I asked her at least 2-3 times if this was the right price for the regular gel price. she kept telling me that it's always been $55(and I know for a fact that it wasnt $55 before COVID).

Well after I left the shop, I couldnt stop feeling iffy about this and I called the salon. Ricky, the salon owner, picked up the phone and told me that gel pedicure is $45(Again, still expensive). I told her that Sandy charged me $55 for regular Gel pedicure and Ricky said Sandy told her that I got Deluxe lol. well i did not. Ricky asked me to come back so that they could pay me back for the difference. Ricky did pay me back but i had to drive all the way back and now I am going to have trust issue with people there. so yeah, I will never come back for not great service and shady employee here. Def not recommended!!

The first time I went there it was okay, my nails weren't great but it was fine. The second time I went there it was awful. The girl that did my pedicure was awful! She cut the side of my nail (like they normally trim) and then dug so far into my toe it hurt so bad! Then I told them I wanted a wine color, they started painting them white! I assumed it was because of the mask, no problem, I told them again wine. I went over to get my manicure and they started painting them white again! Again, I told them wine. I also stressed I wanted a matte finish...so she puts a gel top coat and then takes alcohol, wipes them down and says "look now they are dull like you want". ‍ No thank you! I won't be going back. Mind you, there is NO social distancing whatsoever. They are always slam packed.