Beauty Nail & Spa in Anchorage, AK

I've attempted to be a client at this location 3 times within the last 5 years. Each interaction felt mediocre, and had slow service. I will go by experience:

2017: I went in to have an acrylic set removed, the lady who helped me drilled all my top layer of my nails off. I couldn't get my nails done for about 3 months after that, when I washed my hands my fingers burned and they weren't strong enough to scrub my scalp when I washed my hair.

2019: I went in again to have an acrylic set removed. I waited for about 15 minutes before being sat at a station, waiting another 10 minutes until someone started working on me, then halfway through my removal, the lady helping me sat up and said someone else will help me shortly. I waited for another 10-15 minutes with foil on my fingers before I took it off, washed my hands, and walked out of the salon.

Today: I called beforehand to let the technician know that my brother had autism, and was getting a pedicure with me as well - that if they could please be gentle that would be great. I was told on the phone to repeat everything I said when I arrive to my appointment.. but it's a little difficult and personal to be explaining situations such as this in a very small salon. I felt a bit disregarded, so now it's a review. My appointment was for 4PM, I arrived at 4:03, I wasn't seen by a technician until 4:23. They didn't have the samples of the colors available, so I decided to not get color. During checkout, unfortunately I couldn't understand what the explanation was for pricing, and the lady helping was on the phone with someone else while finalizing my service. I was handed my receipt but with no pen. I paid $90 for 2 basic pedicures with no polish.

I am remorseful to leave a review like this, but feel that the salon needs some type of improvement in management, training, and customer service. I've heard other good reviews of this place, but can't say I've personally had one.

i moved up here in the summer and have been slowly working thru all the salons, none of them really did it for me and just havent left a nail salon totally in love since before i came up. but omfg i will never stray from kukie, she killed it!!!! super comfortable to be around and prepped my nails great too. all around a really enjoyable service. a tad pricier (to me) but it was worth it. thank you kukie!!

I needed a manicure for my wedding and a local friend recommended Beauty Nails. I came and saw Song. She was so kind, funny, and easy to talk to. She replicated exactly a design I'd seen on IG, and I seriously love the end result!

Every person who works in the salon is welcoming and super friendly. I couldn't help but notice all the other ladies around me leaving happy, with nails on point.

I also noticed one of the nail stylists carefully help an elderly client out the door and out to her car after she was done with her appointment. So sweet. I'll be coming back whenever I'm in Anchorage!

This was my first time trying dip nails. I was assuming it would be a "manicure" as well. With the lotion and the massage part. Nope, it was strictly the dip. As she was filing my nails and using the powder. It all became stuck underneath my nail. She would use a brush to dust the powder off my hands and such but it just became more and more caked under my nail. It's going on day 4 and they still look good. Just was very surprised by the $60 charge just to have dip on my nails and have powder caked underneath them. Lady was very nice though. If the dip lasts, I will def try it somewhere else for $60!

This salon is usually my go because i always go to the same girl. I went in today for an APPOINTMENT, just to remove my acrylic nails. This service takes no longer than 20 min usually, I know because I've had it at other salons many times. Well even with an appointment I was here for an hour sitting there watching the girl who was supposed to be doing my nails doing another girls nails. Like??? I went in with an appointment and everything. How annoying and rude to have to waste my time just because my service is not as expansive as the other customers. Her name was Kukie and I will not go with her again. She didn't even apologize for having me wait so long and keep in mind I left the salon an hour later with paint still on my nails.