Appearances Salon Suites in Clarksville, TN

I went to Appearances Salon based on their good reviews, however I had a horrible experience. When I arrived to the salon, I was informed my stylist, Kelby, had left because she thought my appointment was at 12 and I wasn't there, although according to her appointment book and the message she left me, my appointment was at 12:30. When she got back, she barely apologized and just said it was a mix up. Then she bragged about how people go to her to fix their hair when it's messed up although she messed up my hair! My color looks like a blonde striped tiger and my cut is completely uneven on both sides. I now have to find someone to fix my hair without having them cut even more off! My honeymoon is in 2 days and I just can't believe what she did. Won't be going back there.

Im not sure if my standards are just different from that of Clarksville or what. I come from a big city environment where salons are a dime a dozen and right when I found a salon that works for me I moved here. I think Appearances is OKAY.... Nothing to go crazy about. I really wanted to try out luster but they were booked and I really needed a hair cut badly. Chameleon I felt was a wee bit pricey for what I wanted to get done so I decided on a happy medium and chose this place. Walked in and no one was there to greet me. I waited for a good five minutes and someone finally came out and asked me if I have been helped.  I told her no and she went to get my hair dresser.  When I met my hair dresser I was a bit nervous because she was much older than I imagined.  Most redken salons have a younger crowd and Every one here was old enough to be my mom but never judge a book by its cover right?  She didnt ask me how I wanted to have my hair cut or how I part it or anything. At first she was going to cut off more than I wanted but I told her not to cut too much.  The cutting experience was weird because I felt like she really didn't do anything just a few snips here and the then she proceeded to blow out my hair.  I've never had such a flat blow out and prettyyyy frizzy.  I thought maybe it's my hair and I know the water here hadn't been kind to my hair either.  She wanted to do more treatments but really I was just ready to leave.  I walked up front and noticed that the lady in front of me who just got her hair done her hair was pretty frizzy too so that just confirmed to me that it wasn't my hair texture they just weren't as up to date with certain techniques.  Needless to say I left feeling home sick and knowing that I haven't found the one.  Honestly wouldn't go back not because they are a terrible salon is just not for me. .  Paid what I would have paid at chameleon with less results that I could have gotten at home. It's ok though cause I know it's all about trial and error.

Probably the worst salon experience I've ever had. Went in to get blonde highlights touched up (it had been almost a year since my pervious appt) and came out with only half my head highlight and it was yellow stripped!  The lady offered to put more in but it wasn't the color or look I was going for. Wouldn't go back or recommend.

Kim is the best! I'll definitely miss Appearances. We just moved to Richmond and it's going to be difficult to find a salon that is so reliable and consistently fantastic.

This was a great place. I listened to the previous reviews and asked for Mandy. She was great. She listened to what I wanted. My hair turned out great.