2000 Nails in Frederick, MD

They need to do better on customer care and comfort the guy had my hand bent every which way and was very aggressive, I felt like I was under arrest and trying to get away! Then he threw my card at me when I didn't tip for the pain and suffering!

Terrible nail salon the older woman is extremely racist and can't do nails. The card machine was down and I was asked to pay with cash, I explained that I needed to go to the ATM since I was paying with card and no one advised me beforehand that the card machine was down. Since there is no ATM nearby I had to drive to the PNC which is about one minute up the street, the older woman then threatened to call the police on me letting me know that she didn't trust me and started screaming that I didn't pay her. Of course in this day and age this isn't uncommon especially to people that share the same skin tone as mine the sad thing is I only came to have two nails fixed as I came in with a fresh set from another salon. I was extremely offended by this experience because I would never run off and not pay for my nails. As I returned with the $11 the older lady didn't apologize to me after making a huge scene or anything she took the money and told me to get out. I would not recommend this nail salon to any African-American women especially young women because they are racist, and it could lead to a potentially dangerous situation over something as small as $11. To add insult to injury the woman cut my finger while doing my nails and did a extremely sloppy job. If you refer to the photos she fixed my index finger and it looks terrible. 100% would not recommend.

Went into this establishment today because I've been looking for a new nail tech. I gave 2 stars only because the guy (wish I knew his name but he didn't even introduce himself) did do a nice job on my nails when it comes to the shape and fill. But the experience as a whole was pretty crappy. He was not friendly or professional what so ever! I've been a successful hairstylist for 18yrs so I know what it takes to build a clientele. This guy has talent in nails, but due to his personality or lack of one, he won't ever build a solid business for himself!

I got a dip powder French manicure and pedicure at my first visit. The dip powder manicure lasted a week before the edges started peeling up at the bottom (see pics). The pedicure is also already chipping. It almost feels like they didn't put any top coat on the pedicure. And over priced from the salon I typically go to. Overall, not impressed with quality and won't be going back.

Taking my business elsewhere!! I have been going to this salon for years. I made an appt (w/the owner) for my daughter (pedi), (who is visiting from out of town) and myself (gel mani) DAYS BEFORE to have HER perform the service. We get there and I can see they are busy. I specifically said, feel free to take my daughter first and I can come back anytime. She said no, I'll take you first then her. While she's finishing up my service, another customer walks in. The owner gets this exasperated look on her face. I didn't think anything of it. She finishes up w/me and I'm fully expecting her to take my daughter. She doesn't. She starts working on the other lady (who is white) and instead has another random technician start to work in my daughter. We are black. I asked her about it and she said "she's my customer and she had an appt. WTH??? So do we. Granted, my daughter is not a regular customer but I AM! I don't believe what she said about the other customer having appt., because my daughter SAT THERE THE WHOLE TIME waiting for my service to finish. If that other lady had an appt. I would think they would ask us if someone else could do her pedi WHEN WE FIRST ARRIVED!!! We chose to leave, right then and there. I WILL NOT BE BACK!! So, not only did she make the choice to work on the white customer over my daughter, she wasn't up front and truthful about any of it and chose to waste our time. I am writing this review from another salon in the area while my daughter gets her pedi before we can continue on with our day.