Wilborn Hair Company Llc in Wichita, KS

I just went to Robin for a haircut to fix the cut I got from another salon. My layers were very uneven and my hair was cut short, and it is thick. He happened to be open on a Monday and had good reviews online. When I called for the appointment, he sounded way too relaxed and was rambling about his hair cutting philosophy. He jumped back and forth about his availability, and kept misstating the time we agreed on. I gave him a shot because of the reviews that mentioned him by name.

When I showed up for my appointment, he took a few minutes to come to the salon door, even though the dog was barking incessantly. He poked his head and shoulders from behind a wall and wasn't even wearing a shirt. He looked like he might have just woken up. He asked if I wanted a drink and I finally accepted an offer for a diet coke. He left and came back about 5 minutes later with a glass of water. He sat around way too relaxed, dropping his head back and chuckling at himself. After an hour and a half of rambling, he had only trimmed the bottom layer of my hair. He left it wet and said I should think about how I want my hair for the next couple of days and come back. I had told him repeatedly I was leaving the country in 2 days and would be gone for weeks. I brought a picture of the cut I wanted like he suggested, but he didn't do anything I asked. He said he just wanted to make it even. I asked if he would dry my hair so I could see it before I left (so I could know what I was actually getting for my money, which he never said what the cost would be). He blow dried my hair by tousling it and tangled it like nothing I've ever seen, then jerked and broke some of my hair with a comb. He then put hair gel in my dry and hot-rolled it, though I said I wanted it straight and the photo had a model with stick straight hair. I also told him prior I had no plan to wear my hair anything but straight until it was long again.

This guy ignored or forgot basically everything I said and was in his own world. He stated a ton of off analogies that I couldn't follow instead of stating his point outright. I could not follow him and he was acting like he wanted me to stay there all night. I am very certain that he was on drugs of some kind. He was extremely abnormal-behaving and it really scared me. I was there from 5:45 to 8 pm! I told him I felt like I didn't get what I came for but really needed to leave. He said I didn't have to pay him but asserted to me that he felt like  "I made your hair look better. But, you see, you are an apple, and I am an orange." That line right there explained it all. In the end, I was just happy to slip out the door alive with both of my kidneys.

5 stars will come after I visit more often. Firstly I have to say, by first impression, I was blown away. The amount of care that went into doing my hair was very professional. Some people think doing hair as a job, it is a hobby at Wilborn.  The atmosphere is a 10/10.

If you have curly hair, do not go to this place to get it cut. If you know about and practice the CG (Curly Girl) method, run from this place. They heard of Deva Curl products but didn't know anything about them or what the CG method was. They took a lot of time asking me questions about my routine and what I wanted from my appointment and seemed to listen to everything.

I asked questions to which I did not receive satisfactory answers. I mentioned I noticed white flakes on my scalp but didn't know if it was dandruff, dry scalp, or product buildup. They determined it was dry scalp, to which they instructed that I get a soft tip bristle brush and after wetting my hair but before shampooing it, I comb my hair until my scalp starts to tingle/hurt. One of the rules for curly hair is that you don't take a brush to it if it can be helped. You use a pick, wide tooth comb or your fingers and only after conditioning the heck out of it to prevent hair breakage.

I asked about hair products they would recommend for curly hair. The only products they had in the salon were for color treated hair. I never did receive any recommendations. I was not happy with the products they had and used on my hair. It made it so light and frizzed. It was windy that day, as soon as I walked out of the salon the "style" was swept into a big mess. I had to go home and wash my hair out and put my products in before I could go back out in public.

Now to the hair cut... my hair's length was mid-back. I was wanting a 2" trim. They asked about putting in layers to which I said that was fine. Something to frame my face. I knew that the shortest layers would need to be a bit shorter than 2" which I was fine with. They cut my hair sooo short (which I am still recovering from). My shortest layer was even with my eyes and the longest layers were shoulder length. Totally not what I asked for and did not want. By the time I realized what they were doing it was too late, I had to let them finish. There was no way of fixing it. They cut curly hair by spraying it with a lot of water and pulling the curl straight and then cutting it. When the curl is straightened out to be cut, more length is being cut off which makes the curl shorter when it's in its natural state.

A hair cut that should only have taken an hour and a half took two and a half hours. One of the things that we talked about was if my hair had ever been straightened and how long it took. I answered that it depends on the length of the hair and when my hair is long it can take 3 hours to straighten. This answer shocked them and they said that was waaay too long. How is that too long when it took them 2  1/2 hours to cut my hair?! Obviously they have never tried to straighten curly hair or stubborn curly hair.