VENUS NAIL & SPA in Woodhaven, MI

my complaint is always the same with Venus. I go there for convenience. But every time I make an appointment, they have me sit for 15 min and then take the walk-in that came at the same time as me. I've been going for years and it's always the same. Advice, if you're willing to take appointments, honor the time. People also have other things to do, I happen to be on my lunch hour and don't have time to just sit idle.

Went in and asked for a soak off of acrylics and a gel manicure. After having to ask for a soak off three separate times, the tech stuck a nail tip under each of the acrylics on my nails and tore them off - painful to say the least. The shellac manicure that was done is great, but my nails are sensitive from having acrylic ripped off of them yesterday instead of being soaked off as requested.

I called ahead and booked an appointment to this place, when I called I asked if they could do nail art, because I wanted flowers to match my prom dress, she said that they could do that. When I got there I showed the girl a picture of what I wanted and she started passing my phone around the entire salon, I'm assuming asking if anyone could do that. When she came back she told me she couldn't do it but she will apply the acrylics and the other girl would do the design. A little while later the girl who was going to do the design came up to me with stickers. I was very disappointed. The shape of the acrylics is horrible and messed up, she got glue all over my fingers that I am still picking off, and she nicked me with her tool and made me bleed. I do not like reviewing places let alone giving places bad reviews, but I had to do that for this place

I absolutely LOVE getting my nails done here they never disappoint, very friendly service, amazing selections, and very talented nail technicians. This is one of the only nail places i've ever gone back to more then once and will continue to come back to!!

I'm a license cosmetologist so I know the difference between short and long nails. I have a long nail bed so I cuts my nails down before going to get service. Tony does a great job on my nails but the owner Lisa tried to overcharge me for service 2 times in January/March. She comes over to his station speaking in her native language when he's doing my nails. In January she tried to charge me extra for two tone colors when I only got one color filled in at my base. March 22, she came over speaking in her language to him and charge extra for long nails on to my service when I cut my nails down before coming into nail salon. Then she said it took to long for him to do my nails cause his other clients had to wait. When I called to come in he had someone else he was doing, so they started me up with my pedicure while he was finishing up his client which I was sitting in water for 45min before he got to service me. ( I didn't complain about). While he did my feet he soaked off my old overlay. His takes his time so that he does an excellent job which causes his time to overlap with other clients. So when he got to my nails to do two tone overlay my nails was already short he didn't have to charge me extra. The owner Lisa never went over to any of the staff /workers and stand over the White clients and speak in her native language to the workers. But 3 times she done this to me cause I am BLACK ... I been going off and on for over 6years. And I have had some bad experiences with different nail tech , but always try to good them the benefit of doubt and give them another chances. My service was$35 for pedicure, 2tone overlay and a soak off was $65 =$100 She tried to charge me $10 more for long nails we we're going back and forth, how you going to charge me extra for short nails I said I cut them down she said it took him longer to do your nails. That's not my fault that he is slow in doing his work. Timing is everything she didn't go over there while he was doing that White Client while I was was sitting in water waiting on him for (45min )to get to me and speak in her native language to charge the White client extra for time. I ended up paying $105 plus tip $5 for him. Lisa you will not get good reviews when you are trying to get over on Black clients and shady overpriced on services that is not done.