USA Nails in Findlay, OH

Again I tried to give them the benefit of a doubt and they have failed me again. I went there because there was no crowd and as I can see not many workers. Ken is really rude all I ask was why was it so much if I got a basic pedicure that was for and my small daughter nail polishes which was 10 how was it $63 he claimed I was being disrespectful. How is that?

The guy that did my nails was super nice. He asked me what I wanted and took me pretty much a minute after I walk in and sat me down and did my nails. I love that he was able to have a conversation with me and he really seemed interested in what I was saying, I love the way that my nails turned out he's really good I wish I got his name but sadly I didn't overall 10 out of 10.

I have been going to this place to get my nails done for a long time now. However, the quality of service, customer service and atmosphere isn't what it use to be. Not one week after getting my nails done by Lee the gel polish peeled on two of my fingers. I went back to have them fixed and he told me it was my fault because I tap my fingers to hard while typing. Hmm, I didn't say anything. Not a day after having those two fingers were fixed, the polish on my other thumb started peeling. So I made the decision to find a new place.

BEST SALON IVE EVER BEEN TO. the lady that did my nails was so precise and amazing. it costs $50 for a full set acrylic with gel. addition costs for special shape, design, and/or additional colors. i am absolutely in love with my nails and will be coming back very soon and often!!!!!

I called at 3:30 and was told to come in at 6. Arrived at 5:58, waited until 6:20. You close at 7, and yet I was there til nearly 8:00. I said twice I wanted a gel mani and pedi, upon calling and again on arrival. Once my pedi was done and I was being gestured to the door, I had to remind again that I wanted a mani. Then I waited another 20 minutes, while someone who came in nearly 30 minutes AFTER me got a pedicure before someone did my mani. I was charged for a deluxe pedi, even though I was never asked which pedi I wanted. I wasn't the only one either, other clients were complaining about the same thing when they were paying. Then when I go to pay, I find out you charge a fee $7 debit fee unless people have cash and your atm is "out of cash". Convenient. You should TELL your customers this BEFORE service. Then when I ask this information to be repeated after it is yelled at me from across the room, one of your employees asks me "what part of that you no get girl? You no speak the language? I thought you smart girl?"... are you kidding me? How dare you speak to a customer this way? I will never go back here. I would recommend no one else goes here either....