Ultimate Image Salon & Spa in Exton, PA

I was looking for a last minute for a formal style for my college roommate's wedding and Cynthia was able to fit me in and achieved the most perfect look and I was so happy and pleased with the outcome. My vision of my hair and the finished product was identical! I have Vietnamese hair and it tends to straighten out through the day no matter what style and Cynthia along with a colleague, were able to have my hair stay put all night!! I absolutely recommend this place - as well as making an appointment in advance, but this place is absolutely amazing!

BUYER BEWARE: I feel so sad for my teenaged daughter who made an appointment for a single process color today and came out with a 291$ bill (before tip) on the morning of her Homecoming dance. She works a minimum wage job and this only wanted a single process (Bella salon charges 130$ for their most senior stylist, FYI.). This salon charged her 180$ for the single process (which is higher than I've ever paid, but ok?), then it was 85$ for an "end trim" that she didn't want or ask for but was pressured into and when asked directly how much more a trim would cost, was told 20$ (by the OWNER) and then she charged another 26$ for a deep conditioning (never told that was another upsell.). Total bill: 291$ - estimated 115$. I was SURE this was an error at the register - surely I couldn't have been off on my estimate by almost 60%? so I called the salon when she got home in tears. I was informed that the single process that she got was typically 271$ or some crazy amount like that - hard to believe, and that she gave her a discount already cause she's so nice- her words!!? She admitted that she told my daughter the trim would be only $20 more for the haircut, even though my daughter's bill says women's haircut $85. She wouldn't refund any part of that and offered to remove the conditioning treatment, again that she didn't ask for, with a warning to me that I should help her to ask more questions when going to a salon about pricing. (remember which she did on the hair trim and was lied to and then overcharged on that as well, so...) From the owners OWN mouth, ask about pricing for everything at this place, kids! (And if she says only 20$ more, ask for the final TOTAL cost cause she might pull some fancy ninja combo charging matrix on you at the end like she did to my kid!). And if you don't, don't expect any mercy for your young child who didn't know better- Ms. Grim has none to give.

Went here to get my hair fixed after a bad hair cut, it was awhile ago so I can't remember my girls name. But she was awesome and listened to everything I wanted. I will definitely be back for other services, thanks!

Highly recommend a facial from this wonderful Spa. Andie Taylor was spectacular. It was relaxing, cleansing, rejuvenating and I can't wait for my next opportunity to visit! Highly recommended by this Yelper. :)

Andie is everything & more in what I want in an esthetician. I immediately knew I was in good hands (literally and figuratively). Andie asked great questions about my skin, chose her lotions and potions and I relaxed to a level that I can't remember doing in...well...ever. I felt so comfortable, not only physically, but the fact that she doesn't have an ego and asked me to let her know if I would like her to do anything differently so that I would continue to enjoy myself...Ahhh, heaven. Let's talk about the salon...where do I start, the salon is beautifully decorated and just as important, it is CLEAN. Over the years I've been to many salons from NY to Chicago and this ranks in the top 2 in décor and I can't emphasis how spotlessly clean it is. The staff is very attentive and professional. The back area where all facials, massages, and treatments are done is magical, I've packed my bags and I'm movin' in.