Ulta Beauty in Longview, WA

Thank you Ulta! My girlfriend used to drag me into this store every other week, spending an average of $200 per visit. It adds up! Your weirdly aggressive insistence on getting our phone number was a turn off but at least a few of your cashiers seemed to understand when I said we didn't want our personal information sold to 3rd parties (probably not a coincidence that the least pushy cashiers never seem to last very long at this store). But on our last visit one of your "lifer" cashiers (assistant manager maybe?) refused to let us exchange an unused product without providing a phone number, even though we had the receipt. For some reason you tell your employees to claim it's impossible to return or exchange without an "account" that's part of your blatant data harvesting scheme. We all know this is not the case. Any halfway competent cashier can do a return with proof of purchase and I'm certain given her seniority this individual had the authority. But the end result of your employee's hardline stance is that my girlfriend refuses to shop at your store, particularly your Longview store, ever again. Works for me! It probably didn't hurt that the woman ringing us up was fairly rude and pretty blatantly rolled her eyes to a coworker during this attempted transaction, as though we were crazy. We could've done an easy exchange of lipsticks and though I wouldn't have been happy about it we would've continued to spend a stupid amount of money at your store. Instead, I never have to visit you again. Thank you for that!

Amazing transformation from a briiight fried blonde to luxurious black-blue curls with two dyes and two washes. My stylist, Elizabeth, was personable, mindful, and skilled. I felt right at home and had the results I needed/wanted! Will be going back for touch-ups for sure.

I walked in here, hoping I could clear up my disappointment with my current shampoo and conditioner. I was greeted right away, and the lady helped me to the department that had shampoo for my type of hair. I also was able to test out multiple different dryers and settled on the Dyson my far after using it is the best choice to purchase. And after weeks of using my new shampoo, I really do love it and she knows exactly what I needed. I will definitely come back here again. They are very helpful and friendly.

I've gone to other Ulta locations for haircuts for years with great results. I moved to Longview 3 months ago and assumed Ulta would be my go-to for haircuts. I walked in hoping for a haircut that day but there were no openings so I made an appointment (soonest was weeks away) only to have it cancelled with no options but weeks away again. I'm going to find another place to get my hair cut. You've lost my business Ulta.

Today I went into Ulta looking for a few items and one item was for something along the lines of face paint for halloween. I had the pleasure to be helped by Alyssa who took the time to find items I was looking for and recommended alternatives. She helped in looking for products that I didn't know I was looking for. She even gave advice on application and what brushes to use. She is the sweetest and had a great attitude. It was refreshing and heartwarming to see how helpful she is with customers. Thanks Alyssa! It was a very pleasant experience looking for makeup!