The SALON by InStyle Inside JCPenney in Williamsville, NY

JC Penney is one of the few stores still open in Eastern Hills Mall. So I decided to run in there today. I picked up three items, two on clearance and one on sale. After checking out (and not watching the items ring up), I realized that I was overcharged for two of the items. Back in line I go! One was on clearance and clearly had a lower price right on the items. The other item I had taken from a rack with only that item on it. Just difference sizes and colors. Well the cashier went and checked and said the sign applied to various priced items, and mine was one of the higher priced. Even though there was only one item there. Make sense? A bit deceptive in my mind. Look at my pictures. So I got a refund on that and the price adjusted on the other. Then I saw the sign saying they were out of bags. Not how long that sign had been there. Luckily I only had the two items but a few others in line were a bit concerned about that. Overall shopping experience was a 1 but the cashier was super nice and helpful, so I'm bumping it up to a 2. 2023-89

JCP has gone straight to the crapper. Like someone else said, it's the new Sears. I don't see it surviving much longer. Clothes suck, cheaply made. Nothing in any department "wows" you. I was here for one hour and saw one person throughout the whole store working the floor, hiding in a corner. There was one person working a register and after waiting in line forever, I couldn't use my coupon on what I picked so then had to find something else and wait in line again. And once again I couldn't use my coupon. I walked out after this without making a purchase. I don't see this store in business after another year or two. I don't see the company as a whole surviving more than 5 more years. I used to love shopping JCP. Sad but times have changed and JCP just can't keep up.

JC Penney is the new Sears. You know, the way Sears was before they shut down every store. I went today to buy a few button down dress shirts. The joke was on me. There were essentially NO dress shirts in their sad, pathetic Men's Department. I guess I'll try Galleria Mall...but I'm not holding out much hope it'll be better.

Went here today with my bf and it was an ok experience. The men's suit section wasn't too bad and there was an employee who tried to help us. He didn't really know anything and wasn't really any help but he tried. The section wasn't too messy and things were in the area they were supposed to be in which was nice. Having to look through stuff can be very frustrating when it's not organized which wasn't the case here. I applaud their cleanliness at this store. Thank you! There was one problem which was that there wasn't very many employees working so one person was on the cash register. There were a few people behind us but he was pretty fast and friendly. Overall and ok experience.

Showed up at 5:35 for a kids cut. (Salon hours are until 6). Woman who was cleaning up told us they close at 6 and there was no way she could get us done in time. Not sure how many places take 25 min for a child's cut.