Sophisticuts in Muskogee, OK

I can only speak on the nails. They are the best for pedicures. $30 for the basic (and it's wonderful) or for $5 more you can get the deluxe. Either is amazing!  I also get acrylic nails here. They do a good job. Their gel polish isn't the best, I've had issues with it peeling the next day (happened multiple times), so I just use one of their regular nail polishes instead (not paying $10 more for something that didn't last).  

Nice people, good service. Four stars only because of the peeling gel polish. If not for that, I'd give them five stars!

I had a gift certificate and came for a mani/pedi. They overbooked so rushed through mine and made a couple who had an appointment at the same time wait an hour. I'm not impressed with the outcome and was super upset with the customer service. Other customers were having to tell me where to wash my hands and where the bathroom was because they employees were too busy to help. I was really excited to get a nice pedicure and I'm thankful I didn't have to spend my own money on that experience.

Okay. I know this is probably my fault but. I decided it's been 7 months and I needed a haircut. I should have trusted my gut and not come here. I really should have. First of all the lady who did my haircut cut my hair like a MAD MAN. She was soo violent and didn't listen to me, didn't pay any attention to the Images I showed. I expected this so again probably my fault. I felt she was rushing her ass off. I wish she had listened to me and took her time. I've never had anyone hurt my head before while shaving the sides but she managed. I was shocked she didn't actually draw blood.

I asked for a Mohawk and showed many images of what I wanted. By the end she asked me if it was okay and it was AWFUL. I didn't want to tell her anymore what I wanted because it was soo bad I just couldn't handle it anymore. I needed to leave. I get it. They didn't want to cut my hair or my sisters hair and rushed it. If you want any kind of cut that isn't just a normal womens cut I would advice against going here. My sister had images for a pixie cut and also didn't get what she asked for. She asked for her bangs to not be cut straight across and now she looks like baby Huey.

Horrible HORRIBLE experience from someone who has such anxiety for getting haircuts because no one EVER listens to me not EVER. This just solidified the fact not only will I never NEVER get my hair cut here again, that I will never get my hair cut in Oklahoma again. And I unfortunately live here.

If you make an appointment, HONOR IT. I am sick and tired of scheduling my days around making nail appointments, asking multiple times over the phone if you can get me in at a certain time, and being assured over and over you will get me in at a time. 5 TIMES this has happened that I have made an appointment time, showed up early/on time, and had to wait over 30 minutes just to eventually walk out and leave because they were servicing too many other people and didn't care about the appointment that was made. It's unprofessional and rude and wasteful of my time. It is a simple concept. If you own a business that makes appointments- YOU HONOR THE APPOINTMENTS AND THE TIMES THEY ARE SET FOR. Don't own a business if you can't understand and honor your own policies.

I first got my nails done on Monday, by Tuesday afternoon the polish had ripped completely off four of my nails. I went back in on Wednesday, and they were very nice. They fixed the polish, but by Thursday my thumb polish nail had ripped half off again. I've had this exact polish at another salon in the past, and it's lasted for weeks. It's now Sunday, 6 days after my original appointment and I have an appointment to get them redone somewhere else tomorrow. I'm very disappointed, as a fill and polish change cost me $40 and it lasted less than one week. I am giving a 2 star review rather than a 1 because they were very nice.