Shear Excellence in Charlotte, NC

Friendly and talented team, but after 3 visits I can confirm that you need to double check your service option before taking a chair as I have paid 3 different prices for the exact same cut. "Would you like a scalp treatment " during the wash does not disclose the cost....but you just got dinged. So if they were more up front with the up-charges and don't pad the original bill, you will do well here.

I've never received an "expensive" or "nice" haircut before, I had a barber I trusted back where I used to live and never strayed far from that. In all honesty, I was nervous about what this would entail but I was thoroughly impressed with Shear Excellence. The high-quality service even preceded the haircut. I was offered a beer or whiskey as I waited for the chair to open up and was asked throughout my time there if I'd like a refill. Marie did great work in finding a happy medium between my binge and purge hairstyles. I enjoyed the cut and thought the price was certainly worth it. Marie was kind and thoughtful and offered what she thought would help. I too was so impressed to receive a hand written thank you note in the mail a few days later. I'll be back.

I've been a Shear Excellence customer for maybe seven years. Over that time they have been consistent with their hospitality and providing a good haircut. Their stylists have actively worked with me to achieve what I was looking for and often made it better. My current stylist is Renee and there's a reason I keep going back to her. She's funny, friendly and very good at what she does. I don't expect her to recall my name or our past conversations after time has passed as lord knows how many cuts she's given in that time, but she does. I appreciate the extra level Shear Excellence puts into making it a good experience for the customer and will continue to keep on going.

Absolutely terrible and atrocious service.  Worst haircut ever.  Rude staff.

I received the worst haircut I've ever gotten here from Danielle. I was extremely dissatisfied and showed the general manager photos of my hair where there was a gouge and it was nothing like the reference photographs. They asked me to come in for a reservice with Renee the following night out of my own schedule. At that point they were rushed, she was rude and hurried, and did the work in five minutes and told me look it's all better when all they really did was even out the atrocious job by the previous stylist. I would recommend avoid this place at all costs. Their only goal is getting people in and out as quickly as possible and they have no care for hair. Providing "luxury" amenities is all well and good but next time I'd stick with a Great Clips or Hair Cuttery over this atrocious location