Serene Hair Design in Bolingbrook, IL

Lele is amazing with hair styles and more remarkable with her attention to healthy hair care. She listens to your hair...As a client I find that rare in a hair stylist. She is worth the drive and the wait.

Beware or this place. I just recently got my hair braided by one of the "stylist " by the name of B. I came in for stitch feed in braids and didn't even get that. I asked her where the middle braids were and all the missing braids and she stated she "forgot ". It was a red flag for me when she was done in an hour. I asked if she could redo them and she stated she had a client coming in and for me to come back. Why am I coming back off a mistake YOU made. Then proceeded to take $20 off $120 when the style I received looks like cornrows so it should really be $30. Then I texted her and she said I was sleeping while getting my hair done. What does that have to do with lousy and mediocre work? I then went home and took it out the bun and the majority of the braids weren't even braided. This is why I usually get my hair done in Chicago and not bolingbrook because of the unprofessional and rude people. I have NEVER encountered anything like this before. I wish I could give 0 stars. B needs to be ashamed of herself for taking my money when she is fully aware she did not work for it!

This is the worst experience I have ever had at a hair salon. I went to get my hair straightened by Lele (Leandra) towards the end of December. I straighten my hair once or twice a year max to avoid heat damage and I always choose to go to a professional. When I washed my hair after wearing it straight for 5 weeks after the styling I was devastated- the heat damage was severe throughout my entire head. Certain parts of my hair (all throughout) would no longer curl. My curl pattern is gone. It will take years and an educated stylist to fix this. When I called and told them about this a man (who lied and said he was the owner) answered the phone and said heat damage from straightening one time wasn't possible- which is a lie. You can do a simple google search and see that it is VERY much possible if someone puts an ungodly amount of heat to your hair. I truly hope that none of the future clients of this salon experience what I am experiencing. Find a REAL natural salon, not just a place that claims to do natural hair because it is trendy but has stylists who aren't educated. I cannot believe I paid over $200 for my hair to be ruined. The worst part of my experience is the fact that my hair is ruined but a close second was how the sassy phone attendant want to argue with me and DENY that they were responsible without even listening to me. They were the only ones to touch my hair. I honestly am not sure if he does hair. He definitely doesn't know how to speak to clients.

I have been going to Serene hair design for some years now and I love it. They did my big chop 2 years ago and I adored my cut. I have now been natural for 2 years and faithfully get Christine's my hair treatment (MHT) every 6 months. I have noticed a huge difference, it leaves my hair shiny, healthy and manageable.

Run if your stylist is Bebe, she is HORRIBLE. I simply asked her to put my hair in a bob, instead gives me Shirley temple curls. Instead of her apologizing that she forgot she says " your hair is so thin and terrible, I did you a favor. This is after she shrew up my extensions that I asked her to put in but she cut them wrong so I wasted $150 on hair that I couldn't install and to look like I have a child's hair style.