Salon Botanical in Charlotte, NC

I don't really even know where to start. I put my trust in Sharlina here and simply asked to be blonder. I have been platinum blonde before in the past for years and understood that it is a process and won't happen over night. I came in with a blonde balayage and asked her to just move the blonde up and eventually I would like to be completely blonde again.
She said you do understand it's a process right? And I said, yes I understand just try your best to maintain the integrity of my hair.
I have always had long hair and only get trims so my goal was to keep it as long as possible.
Any way...6 hours later she takes my hair out of foils and it is BRIGHT ORANGE AND YELLOW with random PURPLE pieces from when some of my porous hair took up the toner.
She did a "base break" at my roots and there were very harsh stripes (like brush lines) all around my face and it was embarrassing.
She insisted on cutting it to my shoulders when I asked for just two inches off. I decided to tell her to cut it where she felt best....she cut off ALL my hair!
She knew I was starting a brand new job next week and she said for me not to wash my hair, not to brush it, and to just wear my hair up for a few weeks until she can do it again.
She had to go because her mother in law was in town and she was running late. She charged me....wait for it.... 600$ for this!!!!! She said it would be considered a "color correction" and she charged 100$/hour (at first she tried to charge 150$/hour but when she saw my jaw drop she said she could do 100$).
I was in tears at this point. I thought she was kidding. She NEVER discussed the price with me beforehand. I didn't think it would be over 200-300$ max. I have never paid that much for my hair before....ever. AND she cut it all off :(
I tried to talk with her about the price because if I had known it would be that much to begin with, I wouldn't have went through with it.
I never asked to be jumped to blonde in one day- I told her I would like to start the process...this was not what I wanted.
Now I have to walk around with horrendous hair, it's so embarrassing. When I called her and spoke with the manager at Salon Botanical- they refused to refund me. They said my hair wasn't finished and that I needed to come back in again in a few weeks....now I can't afford another 100$/hour service and I don't trust her touching my hair again.
I am so so so upset. My hair is also falling out. No wonder she told me not to brush it because she knew it was start breaking. :( I really wish they could've at least refunded me so I could get it fixed somewhere else.
Long story short: stay FAR FAR AWAY from SHARLINA. She doesn't care about her clients. I was in tears pulling my credit card out and when she handed me the devise to swipe my card, she put 20% gratuity on it (total $720) and good thing I saw instead of just signing- so I removed it. I am still so astounded that she has no empathy for me and the way it turned out.
I talked to her manager/owner and she backed Sharlina up and said she rents her own booth so it was up to her whether she wanted to amend things.

Guys get great haircuts at Salon Botanical, too!
Laura has cut my hair for years - and what happens? Old guys get compliments on their hair!
Thanks, Laura!

David W.

I have been going to Joe & Tiffany even before joe opened salon botanical! I love them and the salon! I recommend salon botanical to everyone who is looking for a new stylist/salon. It's easy to schedule an appointment and the whole crew is fabulous!

Before moving to California, I worked at this salon with Joe, Laura, Julie, Tiffany, Beth and Jeff. It is by far the most creative group of professionals I've ever had the pleasure of working with.
Their work is Top notch, they listen to the needs of the customers and offer suggestions in a positive way.
I highly recommend any of these fine artists to meet your needs. You will not be disappointed!

Love Joe and the other folks at Salon Botanical. I had a color crisis, (tried to do my own roots), called Joe, told him what I did- roots turned pink! He kindly told me to come in, worked me in, and fixed my mistake!