Saigon Nails in Missoula, MT

This place used to be the best in town but that's is no longer the case by a long shot. I got a full set of acrylics about a week and a half ago, planning to get fills. The guy who did them had headphones in and was watching a movie on his phone while he did them. He filed them into a coffin shape until my fingers were literally bleeding and drilled my nails until they were paper thin before adding acrylic. Then when the acrylics were "done" they were super thick and misshapen and he just left them. I had to ask him to clean up my cuticles after he completely skipped it. After 6 days the acrylics were lifting up from my nail beds.

I went back today to get them removed (assuming I had just gotten a bad tech) hoping they would acknowledge how bad they were, which didn't happen. Rather than properly removing them, a different male technician slid a fake nail tip under them to literally rip/pry the acrylics off my nails. In the process he split my nail in half (pictured) and proceeded to drill my already thin nails even more. Then I got a gel manicure and he did a quick bad job on that too and charged me $64 for the whole thing.

Again, this used to be one of the best places in town so I feel bad saying this, but definitely try another place instead.

I've been going to Saigon Nails for years.  I have told more than one person that they are the best nail place in town.  Sadly, that is no longer the case.  The man who worked on me today was impatient, rude and handled me very roughly.  I have arthritis in my knees (which is obvious if you look at them).  I can't twist and turn my knees easily. He kept twisting them around and huffing impatiently when my feet weren't where he wanted them.  I'm also not sure if he had allergies or if he was sick.  He kept sniffing and rubbing his nose on his sleeve.  After I paid and left the shop, I burst into tears in my car.  I will never go back there.

Oh, my feet and nails look good so far.  I'll add more if the pedicure ends up being as sub par as the customer service.

Worst nail salon of all time. DO NOT GO HERE!!!! They refused to finish my manicure because wouldn't let them drill my nails. I've been getting my nails done bi-weekly for years and have never had this happen to me. STAY AWAY!

I have been going to Saigon Nails for about 9 months to a year. The last 3 times have not been satisfactory. I usually like the women to do my nails. The men were not doing a great job. However, I was have been rushed out and the job on my pedicure was incomplete. I ask for certain things to be done regarding the shape and cuticles and they do not listen to what I want. I feel the personal attention to what the client wants is ignored. Rush you out and collect the money and the tip. I am done with going back to Saigon Nails.

This was an awful 8 minute experience. That's how quick the "manicure" went. Removing old polish but not getting it all. Barely filed. Cold water soak in a salad bowl. I never write these but I was just so unimpressed by this experience. The polish job is just terrible. It was $24.00 and I literally would have paid more to have a great mani! So annoying. Like at least try...