Rustic Roots Salon in Lake Placid, NY

Amber and her colleague Andrea did an amazing job providing hair services for my wedding this summer. Planning even a small wedding in 2020 is an exhausting and endlessly challenging task. But with Amber's support, arranging services that were safe and professional was straightforward and simple. Amber was consistent throughout the planning process and thought creatively about how we could work together to create beautiful hair styles. She brought my dream to life, as well as the visions of my bridal party members. Amber is a delight to work with and I would highly recommend to anyone looking for a exemplary professional for their wedding or special occasion. Thank you for helping us to feel so beautiful on my big day

They did an amazing job!! I recently had a bad experience at another place getting highlights so I went to Rustic Roots to see if they could save my hair in time for my wedding. They did!!! Krys did my color and it came out exactly like I asked and I couldn't be happier. She listened to everything I asked and took her time really making me feel beautiful. I even booked them to do hair and makeup at my wedding!

Let me start by saying I LOVE the ladies at Rustic Roots and they're great people. Jenna has been doing my hair for over a year now and does a great job. When she relocated, I decided to try working with Amber. I was a redder/chocolatey brown when I first came into the salon. We lightened me up to a really pretty dark orangey blonde, but it was still a little too warm for me. So I went back to Amber and asked to be lightened up a bit more just a little less orangey, but instead left completely bleached blonde and totally fried, and it was not a good look. Desperate and two days away from a wedding, I asked her to tone me down to an ashy brown instead. I left the salon with a mix of grey, purple, brown? and green hair. My naturally curly hair was absolutely fried and pin straight from the damage. The next day I went to another salon and they fixed my hair up fabulously and you wouldn't even be able to tell it was multiple colors originally. I was the second person coming from Rustic Roots to get their hair fixed that week. My hair is now dyed back to my root color so I can leave it alone and let the damage grow out completely. My once kinky curly hair is now half curly/half straight and fried to a crisp. I hate leaving such a negative review, but the lack of education and attentiveness for hair care was sad. And I do understand that everyone makes mistakes, especially with hair, but a trained professional should not be producing work like this. I've seen great work come out of Rustic Roots and I'm disappointed that it didn't work out for me.