Royal Pet Salon & Dog Grooming in McAllen, TX

I am not one to write reviews. If I don't like a place I just won't ever go back. But this time there is no way I can keep quiet about what I witnessed at this place. The most horrifying expierence I do not want ANYONE nor ANY FUR BABY to have to go through an abuse like this. When I walked in to pick up my sisters service dog I was extremely shocked at what I saw. After only a couple of minutes of being there waiting for him to get done with his grooming he noticed me through the window and got excited because I was there to pick him up. Then I witness thr most HORRIBlE traumatic surprise .. he gets punched full force right into his stomach by the lady grooming him. When I saw this I was speechless!! I was shocked!!!!! I stood there so scared.!!! I was afraid to even ask why she did such a thing!! She had not noticed I had walked in.. when she did she quickly reacted as if our dog had bitten her. I walked out in tears and told my sister who was in the car what I had just witnessed. At that point all I wanted was for us to get our dog out of there. My sister didn't hesitate to go into the back room and ask Why she would do such a thing.. She quickly claimed he bit her and she reacted by hitting him she completely denied punching him OF COURSE.. PLEASE !!!!! DO NOT TAKE YOUR PETS HERE. I so badly wish I had taken a video I can't even imagine how much more our poor dog went through before I got there. Not only I but how many more fur babies have had to put up with this abuse and there owners not even know what goes on in here. Extremely heartbreaking

very bad service and abused my service pet!!! the groomer punched my service pet in the stomach and claimed my pet bit her yet, no proof! i called the owner, eric, and he was non apologetic. i reported it to police! do not take your loving pets here!!!!

I have been a long time customer of Royal pet salon but, they have lost my business due to their gross negligence. I returned home with my dog today to find that they placed a tight rubber band around my dogs ear. It was so tightly wrapped around her ear that it was shrunk to less than an inch in width. I only noticed that it took place because she whimpered when I held her. This is wildly unacceptable and this business has destroyed my trust in them. I strongly recommend avoiding this business.

Took my mini schnauzer for a groom. Very happy with the results. Professional, reliable, and very informative. Thank you Royal Pet Salon.

Best haircut Koda has ever gotten! I was a little hesitant because of some of the previous reviews but the owner listened to what I wanted for Koda and delivered! Koda is a very anxious dog and while there was some hiccups he cane out less freaked out than with lost groomers