Rococo' Salon & Boutique in Visalia, CA

First impressions: When I walked into the salon, the smell of bleach hit me like a brick wall and the music is so loud. There's a boutique up front, which sells clothes and hair care products (hair care products, I'm used to. Clothes? not so much...). I came in five minutes before my appointment and ended up waiting 10 before they called me back. By the time I left, my throat was sore from the bleach smell. I went in for a haircut only. I came with a good idea of what I wanted, and I had a picture of a style I knew my hair could achieve. I have very thick and curly hair that is difficult to style. Plus I am in recovery from trichotillomania, a mental disorder that makes me pull out my hair impulsively. Because of this, I also have a bald spot that I hide. My appointment was with Mary. I didn't know this based on the other reviews, but Mary doesn't speak English. This made it very difficult to explain to her what I needed for my haircut. I tried explaining to her how to cut my hair so it could cover my bald spot - she didn't understand. I tried showing her the photo of what I wanted and tried explaining that my hair has a lot of bounce and that cutting it would require care - she didn't understand. My bald spot is directly on the top of my head, so I usually get it cut so I can part it on the side. Cutting it this way means that one side is usually longer than the other. Mary cut my hair perfectly even on both sides, despite me trying to mime that this isn't what I wanted. The language barrier made things very difficult and frustrating and since we were already halfway through the cut, I just let her finish. On top of all of this, she seemed like she was in a hurry. When I first came in, she rushed me to the hair washing station and very quickly washed my hair. All in all, my appointment only took 15 minutes, which I was not expecting. I had a hairstylist in Fresno that I absolutely loved, and he would take care in sculpting my hair to look exactly how I wanted it. He was conversational and understood my needs. I couldn't make it to him this time and I deeply regret not waiting for him to be available. I understand that I probably should have just left, but I was in need of a haircut and I thought I could make it work. I will not be returning.

I just got a cut and blow dry at Rococo and I'm so happy with it! I usually go to a chain haircut place because I don't get a trim often and I wear my hair up frequently but it's my birthday at the end of the week so I thought I'd try somewhere nicer. I'm glad I did, and I'll definitely be back when I need another cut. The shop was clean, everyone working there was so nice, and I walked in and was in the salon chair within ten minutes. I wasn't expecting the blow out but it was a very pleasant surprise (maybe because I'm not used to going to a nice place and this is just what they do? lol) but I walked out feeling like a million bucks. Marilou did exactly the cut I asked for and she was super gentle. I highly recommend Rococo and will be back next time I need a cut!

I came in as a walk-in and was quickly scheduled. I was attended by Daniel and I requested a wash, hair cut, and style. Daniel was very professional ensuring he had the correct length and style before cutting it. I felt I was in good hands. My hair was super long and in need of some TLC. Daniel was able to give my hair that TLC cut and style. I love it! Here is a before and after pic for reference

The layers are awful. A while back i got a haircut here and they seriously fucked me over they don't know anything about hair

Best haircut, color and style! I felt so beautiful after and appreciated the customer service. They were kind and fun, with good conversation! Can't wait to go back again!