Retro Lux Hair Salon & Lounge in Merced, CA

I was able to make a last minute appointment through the appointment system late the night before on the website. Once I arrived Charla was very nice and welcoming, she gave her recommendations on my hair. I'm so glad I found this salon and lucky me the owner did my hair. I was also excited that they take 6AM appointments, I was able to book a styling appointment with Izak at 6AM for my event. Thank you Charla for the wonderful experience, 5 STARS, HIGHLY RECOMMEND!!!

This is going to be a long post, so please bare with me. My hair dresser that I have had for almost 10 years recently moved. I had family pictures this Saturday and everyone from that salon was booked until after Easter. My friend had tried Jenna the week before and referred her to me so I contacted and booked. When I arrived I was nervous going to someone new but Jenna was waiting for me, on time and she was very welcoming. She asked a lot of questions got details for how I usually highlight my hair. I showed her pictures and she started foiling. I really like Jenna and thought she was very down to earth and I appreciated the attention she was giving to make sure I was happy with my hair. Then the hair happened. I had told her I wanted shoulder to right above shoulder length with long layers. I saw her cutting high and asked her immediately if my hair was going to sit at my chin. She assured me that she "Never over cuts and if anything undercuts at first and goes from there". I saw my hair and knew my hair had been chopped. I waited for her to blow dry to see what the damage was and it was heart breaking. I told her it looked like a "Karen cut" and agreed for her to curl it. Although the curls camouflaged some of the cut the only way to fix it is going to be to take my hair up to my chin or put in extensions. There is a triangle piece missing on the left side and my entire head is layered I'm choppy and blocks of layers. I am surprised she didn't acknowledge how bad it was and seemed surprised I had a "deer in head lights" look to me. As I was trying to process what just happened to my hair I quickly paid (with a damn tip by habit ) mumbled Happy Easter and left. This is going to be costly to fix and will tale over a year to grow out that section of my hair. I have added pictures. I am heart broken.

Isak is the best! I always get the hair cut and color i love! So glad i was introduced to him and this salon.

I am a UC student and for anyone looking for a good haircut, I would happily recommend this salon. I had a very pleasant experience and am happy with my haircut :)

I found their entrance after a while- it's on the 16th street side. They're also only doing appointments, not walk-ins, even though that's not something they specify online. Jenna gave me a haircut and I love it! Affordable haircut and looks great! Also I usually go for haircuts that will cost me the least amount of $, so I may just not be used to salon-type treatment, but they washed my hair before the haircut and styled my hair after the haircut free of charge- all included in the cut. I loved my experience and plan to go back to Jenna whenever I need another cut