Raw Remedies - Natural Hair Care Las Vegas in Las Vegas, NV

l've been going to raw remedies since
December 2021 with no problems, the service was great up until June 2023 , usually my stylist Jennie would tell me what I can and can't do for my hair due to the length of my hair, but this time she did a style that had to much tension on my hair which caused my hair to be pulled from the root, I sent over pictures to ask was it to much tension on my hair and my stylist (Jennie) said "no it just looks dry".

This place makes you feel like your at home the second you walk thru the door. Staff was friendly and talented, you will walk out pleased with their work. Highly recommend!

I came here July 30th, 2022 for starter locs. Jannine (sorry if I'm slaughtering the name spelling) did an amazing job with my comb coils. She educated me and answered all of my questions during my appointment. And I felt knowledgeable and confident in beginning my Loc journey when I left the shop that day. I've gotten retwisted by her twice and loved the outcome every time. The owner Bobbie makes all of the products that the stylist and locticians use and they all smell good enough to eat! You can also purchase the handmade oils and moisturizers at a very reasonable price! I highly recommend raw remedies to anyone who is looking to maintain their locs or starter their journey.

I went here for about 3 or 4 months with Nae as my Loctician. She did a pretty good job on my Locs but... the customer service and communication is poor and I'll never go back.

For my last appointment I showed early with my hair braided from my last appointment with her. Nae came around the corner and told me if my hair wasn't unbraided in 15mins she was going to charge me Late fee. It had never been communicated through store policy nor was I told this in my prior visits.

The way I was approached was rude, confrontational and in poor taste. Honestly had she offered to take the braids down for a fee I would have paid her. I always show up on time and always tip. However, I refuse as a paying customer to be treated rudely.

In short they do good work but need to focus on customer service.

#1 natural hair salon in Vegas and will eventually be #1 in the world. Definitely the spot to go to if you want the best for your hair/locs. Pure positive energy, well educated in the science of hair and has THE best handmade hair product line ever made. Raw Remedies is a place of light and togetherness. Anyone that knows the owner(Bobbie), know that she is a great human being, but even the best of them all got haters. Lol, peace.