Quince Nails & Spa in Manchester, NH

Really upsetting. I thought I had booked a manicure and liquid gel fill in. They assumed I only wanted a fill in. when I asked them to cut my cuticles, they were condescending and rude.  I asked for clarification of what I should have booked and they uahered me out of the salon without clearing the air or being accommodating to the customer. I left with a half done manicure and more confusion. As a new customer, I hoped they would have understood that I didn't know their process. New gel nails also looks terrible with no manicure!

Rushed, unprofessional, and disrespectful. You are better off somewhere else.

Also -- so high priced. Not worth the money!

My experience at Quincy Nail and Spa wasn't all negative. I decided to not return to this salon because my last few visits haven't been so great. My usual nail technician was out so I was assigned to Tim. He rarely communicated with me throughout my service.  I was rushed to choose a color by one of the ladies who seated me. Tim never communicated with me or asked me if I was happy with the shape of my nails or the service in general. He rushed and was annoyed with me when I stopped to check to see if I was happy with the way he was filing my nails. He was harsh and I honestly felt like I was a nuisance to him. My dip powder was extremely light and I could see my natural nails through my color.  I did not feel welcomed at this nail salon thus my decision to not return.

I do not recommend this place at all. I scheduled an appointment two days ago and wanted to go the day after and Quince and Quinn was not available so I waited a full day so that I could have a scheduled appointment with Quinn and I scheduled a deluxe pedicure and a manicure and when I arrived they had me sit down in the chair and a male came over to me and I said where is Quinn and he said oh she's not available and I said OK why didn't I get a call or text he said that system doesn't work so he started performing my pedicure and I said what kind of a pedicure did you do and he said the classic and I said OK when I scheduled online to meet with Quinn I scheduled the deluxe pedicure and a manicure. Then when I walked in the door, I had to put my phone number in and I again was asked what service I was there for and I put in a deluxe pedicure and a manicure. Why am I not getting that service? Very very very poor service they are so unorganized.

I went in for a fill and a pedicure and it wasn't  a good experience for me. I didn't find them friendly at all! My technician never once looked at me and the only time he talked to me was to ask me a question about my nails. He did a good job on my nails , but they spend more time talking with each other than acknowledging the clients that they have in front of them. The best part of of going to the spa is a relaxing atmosphere and I was so uncomfortable in the salon that I decided to not get my pedicure.

This location was recommended to me but I was not impressed.  I went for a pedicure and noted that although there were liners in the tubs, when the person next to me left, the liner was not changed.  Rather it we "rinsed out" for the next person.  Also, I have a hammer toe and the technician in another language was flipping my toe and making fun of me.   I would never return for both of theses reasons.   Very unprofessional and not clean re liners.