Queen Nails in Oxford, AL

Yelp is deceptive cause this place has over 12 one star reviews.
This place was close to the entrance from the road and Target.  These are the only 2 reasons I chose to patronize.  I should have walked out as soon as I walked in but I convinced myself the service may not be a reflection of the state of the facility.  Magazines in disarray, material on chairs peeling, polish center looked like the polish had many many birthdays and the  equipment def seen better days.  The towel the tech brought out was stained and tattered and the sanitation of the tools was questionable.  The nail file was used on many others before me.  I got an extremely basic manicure ($20) on Sunday, polish chipped and peeled the next day and did not hold well.  Today is Tuesday and I have removed the rest of the polish.  If you want a better service, do NOT come here.  There's a much better looking shop that provides quality service near Bath and Body Works in the same shopping center.  I basically spent $25 to have someone paint my nails cause I didn't want to offend by doing an about-face.  Lesson learned!

I would not recommend this nail salon. First impression is that it is not sanitary and needs to be closed. I was recommended to this nail salon because I was just a walk in and the other nail locations had a wait. This should have been a red flag for me.

I walk in there was a woman and a man in the front and several other individuals in the back. I had a broke nail and I asked the nail technician to fix it by putting a tip and I wanted a stiletto shape. She made my nail bleed by stabbing my nail because she was trying to take the gel off.  She gave me cotton wipe or ball and  alcohol because my nail begin to bleed. Then she painted  my natural nail at first without the nail tip. Then she took the nail polish off and gave me a stiletto . I asked her on several occasions if she knew how to shape a stiletto nail and she got frustrated and said I will call my manager so he can come and fix it. I said where is your manager and she said not here. He is on his way. I told her I had to go and she said you can go and you don't have to pay.

She got very frustrated with me and I told her I need my nail fix and I will pay and I just won't come back.

I paid and left and called the manager. He apologized and said that she didn't understand what I wanted but you can come and I can fix it.

Thanks manager but no thanks!! Don't hire people that haven't been train properly. She understood and tried to follow through with each request but couldn't satisfy the customer because of lack of skill!

HORRIBLE SERVICE, The nails looked nothing like what was asked. Very rude and demeaning staff.

I got regular nail polish on my toe nails !!!! Had to sit under dryer for an hour to dry !!! I've had regular polish many times never have I had to stay that long !!!! I'm here and I'm so upset!!! Never be back !!!

Just got gel polish done here and my nail tech was so kind and did a WONDERFUL job! I'm so happy with how my nails turned out. I will be returning very soon.