Q's Spa & Salon in Medina, OH

I went and had a great massage with massage therapist named E. I recommend trying her out. I also had a eyebrow wax it was great too.

I am in town for the weekend and did not have time to get a pedicure at home. This was the closest salon/spa to the hotel we were staying in so I gave it a shot. You know how your gut tells you DON'T DO IT? Yup, that we me and my gut...but I didn't listen and the woman was very friendly so I went for it. This is by far one of the worst pedicures I've had, to date and I regret not listening. She offered me an express pedicure or a spa pedicure. The difference was $10 but from her description I could not really justify the benefits ($50 vs $60 which is high in the first place) so I went for express. There is nothing express about it and through out the pedicure she continued to make comments about had I opted in for the spa pedicure my results would have been better. I'm sorry, I'm paying $50 dollars...why on earth would I expect anything but a GREAT pedicure?!?! I got the impression that this was not necessarily her skill set, rather the chance for her to make a few extra dollars before her shift ended. Speaking of her shift, she told me multiple times that she was supposed to leave earlier in the day but I was lucky that she stayed around to do this. I don't know that I consider this luck rather poor bedside manner. She flooded my cuticles with white nail polish and then told me that white was one of the hardest colors to get right. My nails are bumpy at best and the coats are so thick and it really just looks like trash! To make matters worse, upon checking out she said how much are you going to be leaving in tip! Never have I ever in my 40+ years been asked what tip I am going to leave. You tip for the service you're given. The fact that she thought she even deserved a tip is beyond me. Anyways, if you're in town, need something quick, I do not recommend this place. I'm not sure if they offer better service with their spa and salon, but I would absolutely not recommend it for a pedicure!! You're probably wondering why I didn't stop her or try to make corrections. By the time all of my polish is off my feet were in the water we are well too far into the process to turn back. I try to give grace and think that it would get better. Think that maybe she had a different technique than I was used to. That was not at all the case! I've taken the opportunity to read her responses to other patrons who did not have a good experience so I fully expect some type of customer bashing to follow this post. good news is she does not have to worry about me because I will never come back!

This place is fantastic!!! Great service!!! I love going there for a facial and getting my hair highlighted and styled!!! My mother and I also love the manicures and pedicures!!! They do a fantastic job and are always on time!! My mother loves this spa, too!!! This is a very relaxing and fun place!!! Everything is very personalized!!!

My boyfriend and I went here for a little romantic activity and we got the couples retreat. I was expecting something more elaborate. All we did was sit in a steam room and have cheese and crackers in this little room. Then when it was time for our massage, it felt very rushed and they didn't use enough lotion/oil so it felt like they were tugging at our skin a little. Don't get my wrong it was a nice experience but it was just not what I expected it to be.

I got this "dip" manicure done 5 days ago. Mind you, I've had multiple dip manicures done before that last me 4+ weeks with no chips or cracks. The shellac top coat started peeling at 3 days and cracks/chips happened at day 4/5. The manicurist was nice enough but I won't be returning.