Pure Nails & Spa in Richmond, VA

I had a very disappointing experience. I made an appointment for 2 gel mani/pedis, it was a gift for my sisters birthday. When we got in, we were immediately rushed. I had my fingers and toes done at the same time and couldn't even enjoy the massage chair (which is part of why I go for a pedicure) I couldn't relax the entire time because I couldn't sit back in my chair since they were doing my fingers and toes at the same time. My sister had just her pedicure going. No manicure yet, but she wasn't getting polish on her fingers. Her massage chair didn't even work. We both picked out a chrome color. My sister was only getting color on her toes. I got color on my fingers and toes. I was rushed through mine meanwhile my sisters sitting right next to me in a massage chair that doesn't even work.. I got both my fingers and toes completely done no lotion on my arms or hands, no massage on my hands or arms. None of the usual, you know, manicure stuff... he simply did my nails and moved on.... I was finished before my sister even had polish on her toes. They moved her to get her manicure but again, she wasn't getting color. In the meantime I was sitting aside waiting for her to be finished. I had time to examine my nails and before even leaving I noticed how crappy they were. There was polish all over my skin, he completely missed a spot on my finger nail with the chrome. I said something so they would clean it up and fix the messed up spot before we left. They cleaned up my manicure but didn't properly fix the missing spot so now it looks like a bump and is clearly messed up. He finally put lotion on me only after I watched him giving my sister a hand and shoulder massage. That's when he realized he didn't do it for me. I didn't get lotion on my arms even after that and no massage. Just lotion. After all this.. he charged us $220! I asked what the price was and he said $160 for both of us... my sister didn't even get color on her fingernails how was hers the same cost as mine???? I paid without a fuss because it was part of her birthday gift. I got home and looked up how much the chrome powder was on Amazon. $6.... They charged us $20 each as an add on for the chrome!!! 4 days later.. and the top coat on my thumb is already peeling off. Ridiculous !!!! They clearly do not care about their work. I will not return and do not recommend at alll..

Love Anna!!! She did a wonderful job with my Christmas designs!!! Thanks see ya for Valentine's Day!!!

My nails look bad. I've never had a mani that I despise like the one I got here. I asked him to cut my cuticles and they said no. They didn't ask what shape I wanted and I told them anyways and I didn't get the shape I wanted. The color isn't what it looked like at all on the display nail and my nails are bumpy and uneven

I've been looking for a nail shop that does chrome nails! I am visiting Richmond & happened to check this place out. I went with white with chrome on top. Anna did a great job on my nails & toes. I would go again.

Always a yasssss from me! Always get compliments after bugging up my claws here!! Stop by Surrounding Counties next door while you're there too, their food drinks and atmosphere are top tier!