PG Nails & Spa 2 (By BusBoys & Poet) in Hyattsville, MD

I'm not sure why people leave bad reviews for this place, they do a very good job specially Lennie. They are very clean and quick, it's a clean spot and the staff is very friendly.

A few months ago I visited PG Nails and Spa(By Busboys) and my experience was nothing short of extraordinary. The staff had a very welcoming demeanor. The atmosphere exuded relaxation, with a chic and clean interior. The music was calming and the smell was pleasant. I overheard a few of the clients mention the name Luna and I requested her. Luna was phenomenal. I absolutely love love love experiencing people who are skilled at their craft. When life gets busy I pluck my own eyebrows at time making them really thin. Luna demonstrated an exceptional level of skill and precision. She was able to clean the unwanted hair and shape my brow in a way that allowed me to have a beautiful shape that made my eyes pop but also left the hairs necessary to allow my eyebrows to grow back to a fuller brow. I waited another four weeks because the shape lasted and I went back again requesting Luna. Once again I was very pleased with the time she took to shape my brows perfectly. She was very gentle with the waxing and plucking. What truly sets Luna apart is her attention to client satisfaction. She always asks me to look at my brow to see if I am pleased with the shaping and precision and I always am. She always washes her hands before touching my face and places down a clean paper towel for me to lay my head on which I really value and appreciate. I highly recommend PG Nails and Spa(By Busboys) and if you are able to request Luna. You will be extremely pleased by your experience. The hygiene standards at PG Nails and Spa(By Busboys) were impeccable, with sterilized tools and a commitment to cleanliness that was evident in every step of the process. This salon and Luna are a standout choice for anyone seeking a top-tier nail and eyebrow experience. You will leave not just satisfied, but truly delighted.

I will never be back and will never spend a dime here again! Today had by far the worst manicure and pedicure experience that cost over $100.00. The nail tech today was extremely disappointing. She did not do any of the services that were described under services for pedicures, and the painting job was horrible ( will spare the photos of pedicure). I tried to ask nicely on multiple occasions for her to redo or please slow down. She placed the UV dryer over my color three times and ruined my color. She also soaked my nails in Acetone for over 45minutes. Which made my natural long nails extremely soft. I wanted to cry because of how bad they looked after two hours and how uncomfortable I felt. The gel is already peeling off and not to mention now my hands and feet burn because of her over-treatment. Horrible job!

Terrible experience customer service is non existent and the customer is never right at this establishment please steer clear and spend your hard earned money elsewhere.

This place is NASTY when it comes to customer service. I am literally sitting outside leaving a review. Hellens work is subpar and I was there for 3 hours. Leins attitude is DISGUSTING and that's not even a word to to really describe what I encountered during my service. My regular girl at a different place was busy so I came here... I got my nails and a pedi it took 3 hours then I went to pay with Apple Pay which the business accepts and I used two different cards in my wallet and it would not accept. I was then asked if I had cashapp which I do not. So then I offered zelle. I was given the information, I entered in her phone number, it asked for email. I advised it asked for email and Lein began to be EXTREMELY hostile says "it doesn't ask for email" although it's showing as a requirement to send to a new recipient. She gave me her email with an attitude. I used the email she provided and it stated pending. I showed her the confirmation text, my bank account where it was all sent. She told me I had to wait until she received it and she did not... her attitude was so disgusting and gross and nasty from our initial encounter when I asked how long I have to stay she said until she received it.. again I've already been here 3 hours... my set was not even subpar. She continued t be nasty and I expressed my frustration with her. I ended up leaving in tears and with a horribly done set. I will never come back here, I would never recommend anyone come here. I've uploaded all the photos there was no need for her to be as nasty as she was. I was nothing but nice until she threaten me after being so nasty. No thank you ever again.