Olympic Nail & Spa in Gig Harbor, WA

so so bad. im 17 and i get long nails with designs. i always make sure the artist is comfortable with doing the set beforehand bc i understand they can be harder to do. she agreed she could do it. my scheduled set removal was gel x and she tried to peel them off with cutical cutters before putting acetone on them making it hurt so so bad bc i was bleeding. piled on the acrylic so so thick, she then filed with a hand file for 2 hours and when my friend and i asked her to be gentle she said no or ignored us and did it harder. i was bleeding. the shape i asked was square and it looked like duck and it was the thickest acrylic ive ever had. it was bumpy and not even although she hand filed my skin and nails raw for 2 hours. she was so rough and rude, when it came for the design she had the owner do it and the owner proceeded to say she couldn't do the design bc my nails are to long and my hands are cold so i can't do any design bc the polish will run. so i had to pick a solid color which she said was ugly so i had to change it 3 different times and honestly they still look so so ugly and i paid $100 and got kinda an attitude from the owner when i don't tip. i was there for 4 hours in total.

I have been going to Olympic Nail and Spa for several years and have always been delighted with their pedicures. But it has been recently bought and the service and atmosphere has declined precipitously. They no longer provide access to an online scheduling system, are unfriendly and seem completely indifferent to their customers. The last time I was there I was virtually the only customer in the entire place. One wonders what is going on since any reasonable owner/manager would be appalled. Sadly I will now go elsewhere.

well, I called to schedule my mani pedi with Danny and was told he was gone. asked for Tracy, she was gone. No one would tell me where the staff had gone. I proceeded to go to the salon and the place was empty! No one knew where the staff had gone....really? I stopped at Master cuts a few doors down and they had the scoop. There was a management change and a mass leaving! Danny is now off 1 mile drive near Albertsons in Port Orchard at Ty Nails!

I don't usually write bad reviews out of spite but only consider it when it would really help others. Great news is that the finished product looks great for the scrutinizing eye. Bad news is they hurt you and your wallet. I probably winced or exclaimed in pain close to 10 times- whether it was the barbaric process of removing old acrylic nails with the thick plastic of a nail tip, the hot stones that seared my shins or sanding with the Dremel on my cuticles. One of my nails was ripped to the middle of my nail bed and stings to the touch with everything I do. When my teenage daughter chose a nail polish they swapped out for another color without considering to tell her or ask for her substitute or backup. Surely they hoped she wouldn't notice. When she did and sweetly complied with the new color, the technician working on me blamed my daughter "she was confused" she said. Lastly they are At least 25-30% more than ANY salon around. $1.25 charge for credit cards, $5 for gel polish removal, $15 gel on top of pedi fee...it was $190 for 1 pedi, 1 acrylic set and 1 gel polish. Lots of pain, very little gained.

Got my dip mani here two weeks ago. Two nails chipped on day 5, but my husband was out of town and I couldn't come in to get them fixed because I was home with my young kids and no childcare. I came in at the two week mark after having bandaged my fingers to prevent breakage to get them fixed, and an extremely rude woman up front said that she was going to charge me $20, $10 per nail (which is double as a dip mani is $50) to fix their error. Dip should last at least 3 weeks. She was incredibly rude and tried to push the damage off on me, as if anyone who gets their nails done would ever purposely ruin their own nails. I should've read the plentiful negative reviews before coming here - not coming back.