9 essentials nail spa in Gig Harbor, WA

updated from last review. The salon really redeemed themselves. This visit was spectacular,

I made an appointment for a mani and pedi and went in around 11:00am. When I got there, there were 3 clients and around 6 nail technicians. They sat me in the chair and started doing my nails and toes at the same time. I already felt rushed and not relaxed. The nail salon itself wasn't the cleanest and some things just seemed unsanitary. The woman doing my toes pulled out the scraper and then washed the scraper in the water that my feet were still in. The orange scrub smelt nice, but to get the product, she took her wet, gloved hand that just touched my foot and opened the bottle.. all while her hand was dripping wet into the product bottle. She also grabbed the product with her hand. I was appalled. On top of that, the towels that they were using were so ragged. The woman doing my pedicure gave great service. She was kind, gentle, and took her time. There was a party of 3 that just walked in and then followed by a party of 2. The nail techs said that they could take them. The woman doing my manicure then was in a complete rush. She finished my manicure in 2 minutes... mind you I was doing gel and she didn't even allow the gel machine to fully cure the gel. After like 15 seconds on each hand she told me to "get it out". My nails were done and then she looks at them and files each nail super fast. Like she just touched the nail file to the tip then moved onto the next. Lastly, she did a massage in probably 10 seconds. I understand that businesses want to make money, but every customer is paying good money for this service. Nails aren't cheap and I just felt like the service was the lowest quality I've ever received at a nail salon. This was my first time trying this place and definitely my last. Sadly, I wouldn't recommend this place to anyone.

I give a three because Tammie gives a Five start Pedicure!!! She's the best! However my post is in regards to Kim, who did my lashes two days ago. I have had my eyelashes done by Kim 3 times. All 3 times my lashes have fallen off in 2-3 days!!! Waaaaaaay before the 2 weeks that they're supposed to last. I have been getting my lashes done for 8 years and this is by far the worst my lashes have ever been done. I left my lash person because it was VERY expensive going to him and I couldn't afford it anymore. Kim is way cheaper. But you have to remember, you get what you pay for. It's not worth the money to only have lashes for two days.

I took my mom here since our usual place was closed and was super disappointed. Besides the place being super unorganized and not clean it seemed like everyone was rushing even though it wasn't busy. The lady doing my nails wasn't allowing the machine to do its job and was apply a lot of pressure to my naturally long nails. My nail beds turned bright red and got super sensitive. I got nicked a few times because she was rushing. She didn't listen to anything I wanted even though I had the picture in front of her the whole time. I kept having to remind her of what I wanted even though it was simple. When she was done it was sloppy and I had to fix and clean them up myself. This place was chaotic. When I went to pay I asked if they had Apple Pay but they didn't know how to use it. So I went to go pay with my card, but instead they told me to go pull cash from their ATM machine instead. I asked why, but got no answer. Because of this I was forced to tip more than I wanted as there was no one at the pay station to take payment. I was just standing around waiting for someone to take my money and just wanted out. I definitely won't be going back. They need to get their shiznizzle together.

Since Tony left this place is terrible. New manager is really rude to customers. Also, I got a brand new set of nails and one of them broke 3 times in 2 weeks and they charged me $5 each time. As I was sitting and waiting over 20 minutes past my appointment time I got a chance to talk to a couple other women waiting too and they literally walked out and going somewhere else. I will never go here again.