New Perfect Nails Fort Washington in Fort Washington, MD

Extremely sloppy nails. I had to help the mail tech with French tips and it was very painful when he was using the drill. I've never had so many people tell me my nails look awful

WORST NAIL SALON! just went today with my mom they charge 55 for very short nails.they are rude and talk about you in their language. I will never come her again

I have been coming here over ten years but after today I will not be back. I came to get a pedicure some how ended up sitting in wax or gum I don't know what it was. After my nails dried when I went to get up a tack Sticky substance all over the back of my shorts. Instead of of offering me a discount for the inconvenience and Embarrassment I was now in, they still expected me to pay full price. I am disgusted with their customer service and will not be back.

If I could give this salon a zero star I would. My friend and I visited this salon to get our pedicure yesterday. There was a lot of bad reviews but I wanted to give it a shot since it's very close where I am staying at. Unfortunately, I had the worst experience. First of all when we I arrived at the salon we felt the unwelcoming ambiance inside the salon. Then the lady who took care of me seems like she wasn't happy about having me as a client. She asked me to go look for the color that I want. She just sat there and pointed where to go. I was so confused and all of a sudden she called me to come back because she had the sample color with her. I even said that "it is so confusing". Then after I sat down she told me to put my feet on the water without even checking the temperature. It was so hot that I felt like it's going to burn my legs. That's the only time she checked the temperature. While she was doing my pedicure she started talking with her co workers in their language. You can tell the way how they talk that they are talking about me and my friend. They didn't even figured out that I can at least understand what they are saying. Anyway, after the hot water issue and cleaned my nails she put this scrub the hurts my legs so bad. I tried to be more understanding but it's getting really bad that I had to tell her to stop doing what she's doing. She seems so upset when I told her to stop. I didn't even got my toe nails painted because I am afraid of what she could have done on my nails. I went to the counter directly to pay and I am not sure if it was the owner but she offered me that she will put colors on my toes. But I refuse because I don't want to deal with them anymore and my legs feels like it's burning. The only thing that the owner said was "I'm sorry". The technician who did my nails didn't even said I'm sorry after burning my legs! I get it but sorry won't fix the bad experience that I had. Also, I noticed that non of their tools are clean and disinfected. Inside is so unorganized and dirty. No social distancing at all. This is the worst nail salon I've ever been. Please if you are reading this DO NOT GO TO THIS PLACE. NOT ONLY BECAUSE OF THE BAD EXPERIENCE I HAD. ITS BECAUSE I HAD A BAD REACTION ON MY LEGS AFTER A REALLY HOT WATER AND CHEMICALS THAT THEY PUT ON MY LEGS.

This had been my go to nail salon. I would get my nails done, my eyebrows done as well as bring my 7 year old to have her nails painted and I would tip the staff there well for their service. They provided great service, I had no complaints whatsoever. On Sunday, April 11, I had gone there to get the acrylic removed from my fingernails (this was my very first time getting acrylic and I had it for 2 weeks, just for vacation). The nail technician tending to me, to my horror, started to PRY the acrylic from my nails. I'm not sure what the piece of instrument that she was using is called, but she pushed it underneath the acrylic and tried to LIFT it off my nails. I could not believe it. I retracted my hand and told her that it was painful, she continued. I asked her if there was a less painful way to do it. I had to Google how to remove acrylic and I asked her about using acetone, after which she brought a bowl of acetone. I asked her if this is how other people allows their acrylic to be pried off like that, to which she responded, "I'm just not used to it." All the other staff there are wonderful, but it was the older lady who usually sits at the front and collects the payments.. The ordeal was just extremely appalling, egregious and to say the least, very traumatic. I will not be going there again. I will be taking my business elsewhere.