Nails Plus Plus in Las Vegas, NV

I believe there are some very artistic ladies in this building. Pretty mellow not too busy my first time and Nancy did a great job. I will be back.

I have been going to Kate over 10 years. She is amazing at what she does and I always get compliments on my nails. Mimi and her pedicure are to die for. I highly recommend to everyone I know.

I was looking for a new tech because my former tech retired.   I needed immediate service because I had 3 broken nails as I was overdue for a fill. I was referred to Kate because I typically get artwork with fills. Kate referred me to her sister for immediate service for broken nails, as Kate was booked out for two weeks, which I appreciated the accommodation.  
My first service included fill, thickening of acrylic, and repair of nails (I arrived w/ my broken tips glued on (Instead of the tech replacing nails, the cracks were filled w/ acrylic.... But anyway).  At completion, nails were bulky and not the workmanship I'm used to but I was not discouraged, as I was looking forward to my upcoming appointment with Kate the following week.
Fast forward to 2nd visit.... Kate got me in for my artwork.  She did a great job achieving my design goals.
3rd visit..... Kate buffed and shaped my nails prior to artwork. In all fairness, she did an good job, working over the previous fill work from her associate. Kate buffed and shaped my nails to my expectations and followed up with a great design.
Now here comes the bs.... Because it's too much like right for two stars, Correct???
4th visit..... I am greeted per usual w/ pleasantries. I was confused about pricing and politely asked for clarity.  Kate responded but definitely had a slight attitude w/ her response.  So in my head, I'm saying damn, I can't ask a question about the services and money I have to pay you???....,but whatever, I'm resolution based and I got SOME clarity. Moving on.... Kate has reshaped my nails to my liking and is half way done painting nails.... I then politely ask, "Do you have another client after me?"   Kate looks up at me like the exorcist and firmly and rudely responds with, "You know I have clients booked", "Someone else can do your nails the next time",
" I do like the picture ",
I'm like wtf, am I in the Twilight Zone????  I ask Kate, "What did I say to offend you?"
Kate says, "I have the right to refuse service"
I'm so taken aback that I am paralyzed.

I'm literally so confused and Upon my questioning, Kate says, "It's nothing.... Just every time you come you want harder design, it's too much.... You come with bulky nails" ( the nails her associate did)
In my mind, I'm like "WHAT????" All you had to say is I don't do that.... I even gave an alternate option.... And I asked about pricing to make sure what I asked for, I could afford.

As an Owner of multiple businesses, PEOPLE skills are EVERYTHIIINNGG! Kate is a talented artist.  I wish your business well, even though your behavior towards me was disgusting. Only by the grace of God, this situation didn't go in a different direction. The disrespect was deplorable.

Make sure the only color that matters is green!

You cant schedule the time you truly need. They don't care. Even if it's your first time. They will not work with you because they look like they do not have enough people working. Just poor business management.

Mindy & her family were so nice & welcoming. Usually nail salons move you in & out so quickly like cattle. This salon does NOT do that. Mindy took her time & really did an outstanding job on my gel mani/ pedi. Plus, the prices are affordable. I give this salon a 5 plus plus *wink*