Nails & Co in Bloomington, MN

I have been going to this salon for 4+ years and I have had mixed results. I will not be going back. Beware... of who you get and the value. Mostly I have requested gel pedicures but sometimes nail tips for special occasions. Last two times I have had a male do my pedicures and also my gel nails for a big event- unsure his name. I have made what I feel are reasonable requests- I like my big toe nails a little longer please cut down as I indicated or as close as possible (just not to the quick), I like the color requested from their color wheel to match what is painted, give me an even polish on the nails that's better than I can do and don't chew up my skin around my nails or cause me pain. This last visit will be my last visit to this salon. I'm done and unfortunately I won't take the chance to be treated like I was again. I selected a color from their color wheel, when it was clearly not the same color (the first nail he painted) he got upset and said yes it is and actually argued. I ended up asking to please switch out to a color that was similar and went with my second choice. Once he completed my gel polish I noticed the edges were pooled up as if my niece did it who was 5. When I asked him to correct the worst one only, he got angry AGAIN at me and said it was my nail shape and not the polish. The owner (blond hair) heard him raising his voice to me, came over, their voices escalated and got louder and he left and didn't come back. She tried all she could to fix the nails and was extremely gracious. But she had to leave her client to do so which wasn't fair to them either to solve an issue her peer created. As I mentioned, not every experience has been like this but I was so embarrassed to have been treated as if I was asking for something I shouldn't be - I can presume others haven't returned because of their experiences with him and maybe the owner doesnt know why. I thought about asking in the future to not have services by him but its left a bad taste. I would rather not take that chance and go to one of 10 others in the 5 mile radius around me. At $60 a service, I expect to be treated nicely and my nails to look like they are done by a professional. I ask to have my requests be met with respect and the respect I show them be returned.

I needed 1 nail fixed while in town .. after 3 phone calls to other salons... They said please come in.. at least 5 women getting nails done and they took me right away.. thank you so much! Nice people , clean salon

LEMME PUT U ON- GO TO HENRY YALL Henry was my nail tech and omg!! My nails look so perfect and he made sure each and every detail was covered but didn't take more than an hour. He was so incredibly sweet the whole process. I had gone in looking for a dark brown design but when I didn't find a shade I was looking for, he thought up the entire lay out for this set and I'm in love. When i go back to this place I'll 100% look for Henry. Not to mention, when I walked in, all staff was laughing and joking around with the customers- the environment was a 10/10.

Worst Pedicure and Worst Service Ever!! She wasn't gentle at all, left my cuticles all cut up, when she was putting the lotion on my legs, she didn't even dry them first. They were wet while she applied the lotion. She did not massage my legs or feet like they claimed was included with the pedicure. She filed my nails down really short and was really rough when using the nail file on my ALREADY VERY SENSATIVE nail bed. She didn't speak to me once besides asking if the hot towel she left on top of my feet before cooling it down was too hot. It was. It was burning on the tops of my feet. 0/10 Will never return.

I was looking forward to getting a mani-pedi, as it had been way too long with the pandemic & all! I called to ask for an appointment for 12:30 on the weekend which they had. I walked in. Sign on the door stated masks were enforced which is great, because I'm a healthcare worker and believe we should all be wearing masks, especially when not being socially distant. I walk into the salon and I see 2 people talking inside--neither with masks on nor around their necks/chins. I was wearing a mask...I start looking at the colors, thinking they must be scrambling to go get their masks...nope! A 3rd person walks out from the back, also not wearing a mask! I'm thinking to myself, if they don't follow state mandates for COVID, don't tell me they are cleaning the nail equipment properly! I told them I wouldn't be keeping my appt because they weren't complying with the mask mandate. They then tried to assure me they'd put a mask on, but it was too late and I no longer felt comfortable in their establishment. Maybe they clean their equipment as they should, but this definitely raised concerns! Thought you all should know!