Nail Trends in Roseburg, OR

I made a last minute call at 11:30am hoping for a walk in appointment. They stated they were able to accommodate me at 12:15. I arrived early 11:45 and eventually was seated 12:30 for a full set gel nails. A little wait.... but hey, they were accommodating me last minute. My technician was such a sweetheart. She went above and beyond, and although a language barrier she was amazing! She even gave me a hug at the end, which just shows her passion for her work and creating a happy and returning customer.  I saw the negative reviews, and I am glad I went there to prove they deserve 5 stars. Their prices are comparable to other local locations, in fact $5-$10 cheaper where I get mine done in Central Oregon. So at least a 20% tip is well deserved here. I'm a very happy first time customer and will return when I'm passing through next visit.

I should have paid better attention to the reviews.  I'm from out of town and needed a pedicure and gel manicure.  My plan was to get them done before I left but ended up leaving a day early.  I called around and this was the ONLY place that had same day availability.  I explained EXACTLY what I wanted done - deluxe pedicure with callus removal as my feet were still peeling due to a peeling mask I had done 10 days prior and a gel manicure.  I'm told 5:15.  Great.  Get there early and when I tell her what I want done as she's soaking my feet in only water told no time and no time for fill.  I explained I booked and was very specific about hen made my appointment what I wanted done.  She didn't some skin removal but no massaging.  Told again no time for fingers.  Asked why book me for 5:15 then for a deluxe pedicure and gel manicure.  Wouldn't remove dip polish I had on....again no time so put some acrylic and shade of polish I didn't exactly want on my fingers since needed to cover the color.  My fingers are a little lumpy and uneven.  No time to file and shorten a bit or reshape.  On my pedicure she made me bleed and I got cut.  I kept saying ouch since digging very hard.  Also....asked if had my baggy with me and when asked to explain she held up one filled with a scrubber, nail file and buffer.  Told her no because never been there.  It's an additional $4 and not told until the end.  She also asked me 5 times my name and if ever been there and where go.  Had to tell her from out of State so never.

Surprised... I picked out polish, nail person brings over a bottle that looks exactly the same "this lasts longer".  Yes, and it is a gel and costs more.  No I want polish.  Same routine with my daughter.  So a standard practice.  But the real shock ... Nail person pulls out a baggie with a nail file and buffer.  She says "you buy"... "Why am I buying them?" .... "You want nails done, you buy" ... Only $2. But ... Wow ... Never before.  Look and see that my daughter is also holding a baggie with nail file and buffer.  So standard practice.  Nails and pedicure that I was quoted over the phone to total $65. Was now $72.42 .... Returning customers come in holding their baggie with file and buffer.  I will not be a returning customer.  Marcy

This was the most disrespectful place ever trying to up charge me for things i didnt want, calling my sister ugly telling my nephew he was a bad kid when all he was doing was sitting watching his phone grabbing his arm for no reason! then when I stood up for myself, sister and nephew the man wanted to get into my face yelling at me telling me that it's state law like how dare you yell at my face I'm so upset then he didn't want to charge my card and instead yell at me in my face screaming I'm a poor broke like how disrespectful I grab another card he started to yell louder I will never go back there ever again

Just got a pedicure here. Made an appointment days in advance. When I sit down for the pedicure I asked if there were different options because usually there are...she hands me the sheet and then quickly takes it away before I even got to look at it and says she doesn't have time...I asked if she will still be scrubbing my feet and stuff and she looks at them and doesn't really answer. She spent like 30 seconds prepping each foot and barely scrubbed them. Fastest, most disappointing pedicure I have ever had and my feet still look like I need a pedicure...waste of $54.