Nail 27 in Kendall Park, NJ

The service was warm and welcome as always. You definitely want to make an appointment they are very busy. I got a simple but beautiful manicure. If you want your nails done for a decent price in Kendall Park this is the place to go. Their wax rooms are also very relaxing and clean so it takes the anxiety out of it. I love coming here to get my nails done.

Very satisfied with my pedicure and staff was very friendly. I do wish there was a bit more massage but otherwise it was great! Ill definitely be coming back for another pedicure :)

I visited this nail salon about two months ago, having booked an 11:00 AM appointment. Upon arrival, I selected a polish and patiently waited. I quickly noticed something was amiss: Michael, who I assumed would attend to me, was starting fills on another client. It became clear he had double-booked another lengthy service during my slot, but instead of communicating this mistake, he avoided eye contact and didn't greet me as usual. While I was a bit taken aback, I was then directed to a pedicure chair. The subsequent pedicure felt rushed, with the technician giving a brief scrub to my feet and failing to properly clean the corners of my toenails. The outcome was decent; my feet felt cleaner and the polish looked good, but it wasn't extraordinary, especially for the $25 price point. On the bright side, the salon boasts an impressive variety of polish and powder colors. However, my overall experience took a downturn when I had my toenails worked on. I explicitly mentioned my occasional issues with ingrown toenails and advised caution. Unfortunately, the technician dismissed my concerns and proceeded to cut my toenails at an odd angle, which caused immediate pain. Just a few hours later, I developed an infection in my toenail - right before a wedding. To top it off, the gel toenails left much to be desired. While I usually do my own gel nails, I thought I'd treat myself, but this experience was a letdown. Given the mixed experience, I'm hesitant to return.

I had been happily going to this salon for my spa pedicures for about four years, appointments with owner Michael. I get pedicures religiously, every four weeks through the year. I'm never late, I never cancel, and I'm a consistent 20% tipper, even to the owner which isn't necessary. About two months ago, I arrived for my 11:00 AM appointment and picked a polish and waited. Michael was just starting fills on another client but I didn't realize yet that he actually booked another long service in my time slot! He didn't want to tell me that because he didn't want me to leave and then he'd be out the $60. What was astonishing was that he didn't acknowledge me, and wouldn't greet me, just kept his head down. This was different than usual where both he and his wife would say hello the minute I walked in. Not this time, though, because he knew he was wrong, and didn't care. I was guided to a pedi chair, the basin was filled by someone else, and then there I sat waiting... 11:15, 11:30, 11:45, 11:55.... and still Michael would not even look up and make eye contact with me. I guess he didn't want to be criticized for not keeping his appointment with me. He double booked and figured he'd just keep me waiting because I never complain about anything so he figured he could take advantage of me. What he did was wrong, he knew it, and it was of greatest disrespect that even though I looked at him almost the whole time I waited, he made sure to never once look up at me. Another nail tech close by noticed that I was waiting for him for such a long time, so when her client left at noon, she came and began my pedicure. She was very kind to me, but looked a little miffed that I was left sitting there with no acknowledgement. After 12:00,.Michael came to my chair and said he was sorry and told me not to worry because he would "take care of me" when it was time to check out. So, now I was late for my dentist appointment, and I didn't receive the spa pedicure that I really wanted. When Gabi finished, I went to the register to pay. Michael was right on top of that, though. When determining how much I should pay, Michael hesitated and thought.... I could almost hear his brain cells colliding trying to think of yet another way to take advantage of the situation, and he figured he could get away with a pittance, so he offered me a mere $10 discount. I was appalled. He wasted my morning, ignored me, disrespected me, and then he thought it was all ok for ten dollars? No, that's not even common decency. I fully expected there to be no charge that day for the insult, the inconvenience, and the disrespect. I have a "points" card that they issue when you pay cash. Mine contained FOUR YEARS of accruals and I STILL hadn't amassed enough points for one free pedicure! I left and thought long and hard about this, waiting two months so that I could think without emotion attached in an effort to be reasonable and fair, and my FINAL contention is that he took full advantage of me and didn't care. I am there every month for a SPA pedicure. Over four years that's 48 visits @ $50 per visit, plus a $10 tip. So, after spending $2,880 there was still no free spa pedicure. And he really had so little regard for me and my continual business and still treated me with so little respect. I don't allow disrespect anywhere else in my life, and I certainly won't tolerate it here, by him. He lost a good customer, but he doesn't care because I don't think he values his clients. They are just cash machines to him. And that's the kind of man he is. This story has a happy ending, though. I found a salon just five blocks from my home, like magic, with a tech that gives a spa pedi that blows Michael out of the water. I can't believe it. I've now been there twice for their Luxe Spa Pedi, better than I've ever had in my life. And they don't burn my feet with paraffin that's heated up way too hot, or water that's too cold, or a massage so hard against the soles of my feet that it makes me writhe in pain before he stops. Good night, Michael. The buck stops here.

Absolutely cheap products wbu b break off easily. Their UV system for gel nails burn!! Not going back.