MVP Nail Spa in Oxford, NC

I've been there once before, and I'm going back again. Last time I went, they were amazing! They did a wonderful job and took their time. It's definitely a different atmosphere. And it was odd that there's directions on what to do instead of a welcome. They weren't rude, just seemed very quiet and reserved. so i can see how that can be perceived as rude. since you run a business you have to speak and acknowledge your customers. however, i am also quiet. So it didn't really bother me. I would much rather have them be quiet, and have directions than mess up. But I've only been once. My experience wasn't bad. But we'll see how they do when I go back soon!

Ana is quite literally the best. Any design I show her she is able to flawlessly execute, the prices are reasonable and everyone is nice. I don't love the pedicures as much, but if you want to get your nails done and have ideas for designs, MVP Nail Spa is your place! Ana is nice and personable and always super helpful. I literally drive 40 minutes from my house to see her, that's how worth it she is!

she didn't even paint my pinky toe y'all  i wish i was joking. how do you forget a whole pinky toe, do your toes yourself at this point

1. There was no welcoming smile or greeting when I arrived. I was directed sign in, wash my hands, open the mirror cabinet to find dry with a washcloth for my hands, then told to pick a color and go to seat #4.
2. Sat in chair #4, which was clean and uncrowded and waited for tech and water. Attempted to turn on the massage service in the chair but could not get it to work. Was able to adjust distance from foot pedestal to chair but could not get massage options to work.  
3 Nail tech entered the room from a back room, also did not greet me, but did continue to have a conversation with whom ever was on her cell phone talking to her on speaker mode. I asked her, as she was filling the bowl with water, if the remote and massage options worked, she just nodded.
I continued to push buttons on the controller to attempt to turn it on and used all of my reserve to remain calm when I had to interrupt her conversation to ask if there was something wrong with the remote. She did not answer, she just stood and maneuvered herself behind my chair to adjust some connections back there and the chair immediately responded to her adjustment and the remote lit up for me to use the options.
4.  Nail tech continued throughout my ENTIRE deluxe pedicure to carry one her conversation- entirely in Spanish- to her friend on speaker mode. Only acknowledging me to point to the bowl when she wanted me to lower the current foot into the bowl or to tap the pedestal for me to lift my foot from the bowl to the pedestal. And if I wasn't paying attention to her, she would emphasize to lift or move my foot.
5. This is two times I've been here now: my first time, and my last time. But apparently, this is how customers are frequently treated in general in Oxford. I'm not expecting 5 star service, but I am expecting at least a greeting, an acknowledgement that I'm a PAYING customer who's business is appreciated ($47 for a deluxe pedicure), and not being treated in such a way that I'm left feeling like I'm not able to relax because I have to watch for cues from my tech or else be made to feel like I'm an imposition to her workflow.