Miracle Nails and spa in Auburn, NY

worst dip manicure in my life. more polish on my fingers than my nails. when I asked him to fix it, he quickly filed my skin, which didn't remove it.

I started going there August 2023, I went to healthy spa and nails just after Christmas because my husband got me a gift certificate. Just tried to get my nails done again at miracle and they wouldn't do them! Their loss is Skaneateles nails and spa's gain. Miracle nails you aren't the only place that does gel extensions without tips! Rude and disrespectful wouldn't even let me try to explain! Not going back ever! I only stayed because they did gel extensions without tips, the techs don't understand the difference between almond shaped nails and stiletto! They are large and clean that's the only good thing about them!

I wish I couldn't even give one star. I have been here a million times before this and have never had any issue. First the guy didn't cut my toe nails and didn't understand when I said I wanted to have them cut which was fine but he had to call the manager over every time I said something. Second, he added about 5 coats of gel which I know will have them peel off much easier and quicker. I asked to not do the fifth coat, but the manager insisted. Third, he cut my cuticle 4 different times and made me bleed. Fourth, when I was getting the massage he was so absolutely rough I told him to lighten up and he did not. I also told him to not go down so far two separate times and he kept doing it anyway. When I was done with my "service" I asked him if he was going to cut me a deal since he made me bleed 4 different times. He didn't understand, so the manager came over. I told him I was going to pay but there should be some sort of discount if he cut me 4 different times. He told me he was not going to make me pay for the manicure but I was never allowed there again. Again, nothing like this has ever happened before and I've been many times. I can't believe he said to never come back when none of this was my fault. Also, this was yesterday and most of my nails are peeled off already.

My technician did a horrible job on my nails and was very rough in her touch. She was dismissive when I tried to correct her. When it came time to pay and I did not add a 15% tip, the man told me if I do not, I am not welcome back.

I only went because we were crunched for time and it was the only place opened on a Sunday. It was the worst experience ever. They were not busy and yet the man I had rush through, he not personable at all and did a horrible job on my feet. After leaving I still needed a pedicure it was that bad. He was rough cut into my toe with the clippers. Another customer came in and she requested a female. They became upset at her and kept on saying things about her it was totally u professional. I will NEVER got there again nor would I recommend them