Middletown chocolate spa & nails in Middletown, NY

I came in for a pedicure as I have before several times here in the past. I did not have time for one of their Spa packages and opted for a basic pedicure. The lady got upset because no up sell and literally did my whole pedicure in 5 minutes. Yes! 5 minutes. I asked for a manager, and they said they don't have one. When I told her I wouldn't be back after patronizing them several times she said "That's fine" and shrugged her shoulders. I will not be back.

I went for a relaxing pedicure and the man who was assigned to me was very nasty and aggressive. He poked an injured toe unnecessarily and he yanked my foot closer to him aggressively instead of just moving the electrical chair forward. Furthermore, he set a timer for the allotted time paid for for a massage but finished before the timer rang.

It was a terrible pedicure! Asked for a regular pedicure, put lotion on my feet & legs for about 1 minute. Sat down in chair at 1:40 & finished at 2:00PM, not pleasant at all, looks horrible. Usually give a good tip wherever I go, but this did not deserve any tip!

I went there because my regular person was on vacation. My manicurist was so rough my cuticles were bleeding. I will never go back there.

I went in for a regular pedicure ($28) and SNS over my real nails ($43) + $1 to fix a broken nail. Pedicure was rushed, didn't even cut my cuticles and I had to walk the woman through on how to finish cutting the sides of all the toenails. She literally left the sides of my toenail long! Horrible, sloppy paint job on my toes, didn't even scrub my feet or apply lotion. There were people in the pedicure chairs before me and I was done way before them. A 15 minute pedicure. Wasted my money! I could've done that at home myself. My nails were supposed to be white SNS, the woman kept brushing the excess powder with a pink brush, leaving pink residue on my white nails!!! She had to apply more SNS to cover that up. She didn't cover the entire nail with the powder so I have exposed nail on the sides with no color--which she then tried to cut off and that was painful!! I explained to the man at the front desk, he said "sorry" then my nail tech handed me the stub to pay. I paid because I just wanted to leave. I paid $72 for something that I could've don't myself and probably would've been way better than the horrible nails I walked out of Chocolate Spa with. I would never return and give them my money for horrible service. 1 day later, my nails chipped. I'm so mad! Can't seem to find a decent nail salon in this area!