Master nails in Montgomery, AL

Review  service there today "Leslie #4" was so rude and unfriendly. She didn't even allow me to wash my hands none thru the process. She assumed I wanted French without even asking what color I wanted. Her tone of speaking was even bad..

When I came the first time the service was superb. But today was awful.

They are always busy so I was scared at first. but when I tell you  you won't wait long at all. Where else can you go and get nails,toes, lashes, and eyebrows tint  and it only took a little over a hour. I absolutely love them!! Thanks Tammy

I came in today to get my eyebrows wax and tinted. I was overlooked. I waited for 30 minutes just for 2 people to get serviced over me while I waited in their chairs. Very unprofessional. I saw  them on social media and just wanted a good experience. I had to end up walking out.

They rush you and their gel polish is sticky and old. Not a very good job at all. Also the chemical smell is so strong which means they are using cheap product.

Debated writing this because when people recommend you a place it's either liv e up to it or not. I've been coming here for a few months. I think they need to get rid of the appointments because every time I make one I have to end up waiting. So it's a waste of time. Plus when booking online you can't request a specific one. Just do away with it. The skill set with most of them are okay-better than most nail salons that try to get you in an out, which can have its advantages and disadvantages. The area behind the nail techs can use a bit tidying up. Last visit however sat all the way wrong. I don't know who did my nails, but I would be happy not to see again. She kept rubbing my hand, to get my hand to relax. I've been getting my nails done for quite a bit of time. I know when my hand is relaxed. However that wasn't my issue, it was constant irritation, eye rolling, rubbing on my hand. Said nothing most the time, but it was becoming  quite irritating because when she was filing my nail it was hurting and now I'm suppose to relax? She was being quite condescending and I was giving that energy back now. You don't get to talk to me how you feel like it. I didn't even get what I wanted and for the length it was over priced over short acrylics. I got up and gave that $0 tip as fast as I can. Customer service classes is needed here. I really should disputed this with my bank because it was not what I asked for at all. Still debating !