Mai Salon in Palm Desert, CA

I'm so excited to find this salon. The new owner Marine is an exceptional talent. I've always had my hair done at the best salons. When I found Marine at another high end El Paseo salon I pledged to follow her anywhere because her haircuts and coloring are just so fantastic. I'm in my 70s and I swear my hair has never looked or performed this great. I'm a forever fan. Now Marine owns Mai Salon on El Paseo. Try out her beauty services. This lady will blow your mind with her talent and beauty. I'm a forever client now!!!

Jojo is an excellent stylist at Mai Salon. They asked me questions about my previous coloring job to provide a more accurate color correction. I have an eye for detail and let me just say, so does Jojo. This salon is charming and I'll be coming back to have more work done on my hair in the future!

I was in need of a hair color redo and I saw Mai Salon on Facebook through a friend. I liked what I read in the reviews and I decided to see for myself. I drove 2 hours one way to my appt with Maily and it was well worth the long drive! Maily, the owner was a gem! She made me feel welcome and very comfortable and she helped me pick the best color for my hair and the look I was looking for. I love my hair and I love that she gave me the good advice on how to keep the color from fading. I highly recommend Mai Salon. 5 stars*****

I would give this place one start if I could. Maybe it was the Groupon I purchased and customers are treated differently. However I went in for a basic color, cut, and highlights. Brown and blonde. She applied the bleach and after 15 mins she said it had turned orange and need to wash it out. Nothing else. I asked how she was going to fix it and said there was nothing she could do cause my hair would fall out. I told her that has never happen before nor has it turned orange before. She offered to tone it. After washing and forgot to tone and said oh well it won't help anyway. The owner of the salon arrived and took over and was extremely rude right off the bat. She reluctantly added more highlights. Not where I asked for them by the way. She went on to say I should choose a different color that would be easier to maintain. Odd I thought what does it matter what I do 6 weeks from now, jokingly I said don't worry I'll go to super cuts while laughing. She scoffed at me and said thats your problem right there. I told her she needed to have a bit more patience being in the hospitality business. After 20 mins I asked if it was ready as apparently my hair could fall out at any time. 10 mins later she did it however didn't use shampoo. I asked if she was going to actually wash it and she said I did, I scrubbed it. Again shocked as I know she did not, however not wanting to argue further with stupidity I went back for the cut and dry. Just a min later the police arrived and she asked me to leave. I couldn't believe the unprofessionalism of this salon and the rudeness over nothing. Lucky for me there were many salons to chose from. I left and said I would be leaving her a poor review. The salon across the street salvaged the day and did a great cut. But to my surprise this lasy still wasn't done. She came over to the new salon and said listen everybody I just called the cops on this woman so be careful. I laughed and told her to go back to your shabby salon. The other patrons also told her that was very rude for her to do. I still can't believe it happened. Never had I had such treatment anytime. So stay away from this place. They have horrible customer service in such a fancy, high priced salon that is not acceptable. Anyone would be better off going to super cuts but I don't want to bash the super cuts. The owner hadn't known it was purchased through Groupon and tried to say, if front of the police officer - see now she leaving without paying and I gratefully advised her this zebra hair was already for and to have a nice day. I hope she reads this review and takes i to a account that it's us the customer that pays her salary and her tacky decorations. She won't though as snooty people rarely feel bad when they are snooty. This was my first review ever on yelp and I hope she loses some business over it. Be nice to your customers!!!!! Or do something else.

I went in during vacation on a whim without an exact idea of what I wanted. JoJo gave me a great hair color that suited my natural hair color and texture and they really customized to my hair and talked me through the entire process. Would return to this location for a touch up.