M & M nails and Spa in Huntington, WV

Lena and Ann are the best! Ann did dip in powder nails and pedicure which are beautiful. Lena did husband's manicure and pedicure. Definitely recommend to all!

I called ahead and made an appointment for 1:30pm and wasn't seen until 2:35pm. I arrived 5 minutes before my appointment and sat in the waiting area for at least an hour. They appeared to be short staffed (two people), and I did request a female technician, so I tried to have some patience. (I requested a female because the last male I saw at the shop painted the design on my nail with ACRYLIC paint..also didn't do the design or shape I wanted.) They also seemed to forget this, as when I was told to have a seat by a male (at 2:20), I had to remind them that I requested a female. I just don't see the point in making a scheduled appointment if the technicians won't adhere to it. They saw me come in and kept telling me, "In a little bit, okay?"

The manicure itself was a good experience. The lady who did my nails only nicked my cuticles a few times and I love the finished product. Just wish the black was thinner. $50. I hope that they can stick to scheduling in the future.

the lady that did my nails here was so mean, rough, and honestly the worst experience i've had. i wouldn't normally leave a review but all i could think of was someone with arthritic hands going here and her hurting them as well. she hardly even spoke to me, continually bent my fingers ways they don't go naturally, all that for my nails to come out lumpy? and don't even get me started on her not paying attention to what she was doing & filing my skin. took the drill as high as she could & went straight in my real mail & it burned. no cuticle oil, no moisturizer just straight up terrible customer service for an hour. the main girl there is amazing, but if you get with the girl on the right close to the back, good luck because she's rough and mean.

We called ahead to ask for 2 manicures & 2 pedicures for 4 separate people.  Told no problem & showed up 90 minutes later at our appointed time.  We were helped on time, which was nice.  

However.... It was ONE single person providing services for all of us, one at a time.  So what should have taken 1 hour took 2 1/2, which wasn't planned for or appreciated.

My pedicure was done very well - including the stubborn nail that likes to turn into a hang nail.  I appreciated the heck out of that!!

The "manicure" for my mother (it was her bday & why we were there to begin with) - they didn't address her cuticles at all, rubbed oil on her hands & polished her nails with a very light coat of a color she settled for (they said they were out of what she selected & this was the next closest).  She was NOT happy or satisfied & I felt horrible since we were already 90 mins away from her home for this new adventure.

The other pedicure was fine & enjoyed the massages.

The final manicure so far was happy with the shape and quality.

The massage chairs are brand new & amazing... and I've been in a salon chair or two in my days.  These are nice.

The person who helped us did the best she could, but it was really too much for her to handle solo.  I also would have appreciated knowing there was only one provider & given the option to book or not.

So... pros & cons on both sides.  If I happen to be in that area again when I need services, I might give it a second try, but I won't go out of my way to get there or see them... at least not at this point.

Only two people on staff in the shop. Very disorganized about appointments. Did half of my service and made me wait an hour while she did someone else's nails before she finished. She also yelled at me and said that my nails were taking too long and that she had other clients, even though I made an appointment and I didn't even get the design I wanted because she said it would take too long. Charged me 80 dollars even though the tips were bulky and uneven and the color on top of the acrylic was applied hastily so the sides and edges were left without color. I asked her to fix a mistake she made on one of my nails and she refused. I definitely didn't pay $80 to get yelled at and get half assed nails. At the end of the appointment she put something on my hands (like an oil) that smelled disgusting.
Also, when I walked in she was waxing someone's eyebrows in a chair in the waiting area. If I was paying to get my brows done, I wouldn't have appreciated that. Staff was rude. Service was way below standard for the price. They need to get it together.