LOKAL salon | boutique in Reno, NV

After 30 years of life, I decided that it was finally time to see why everyone I knew made time in their busy schedules to go to salons and get their hair colored on the reg. I was pretty nervous, but Courtney is a MASTER and made the whole process easy and stress free! She explained everything she was doing and what things were going to look like in the interim so I didn't freak out when I saw how bleached my hair was after the lightener. She absolutely nailed the natural look I wanted, and I am obsessed with my results.

Lokal Salon has been open for about 5 years in the heart of Midtown, is female owned and operated, and SO CUTE inside. It's everything you want in a salon: super trendy but welcoming, with tons of natural light and a relaxing aura. All of the stylists are really experienced and offer a huge range of services, but if you can get Courtney you will not be disappointed! I'm loving my look and can't wait to keep branching out on future visits, maybe I'm someone who colors my hair after all!

New to the area and was told this was the place if you want to go blonde. Each of the girls at Lokal have a very large following on Instagram and some of them even charge based on the fact that they are 'influencers' (that's cringey.) I contacted Marissa a few months ago and was told she does consults over the phone, but it took like a week to hear back from her. Weird being that these girls probably live and breathe from their phones but okay. The pandemic happened, my hair was not an emergency whatsoever but man was I pumped when I found out salons were going to reopen, so I reached back out to her and she told me when they open she would happily get me scheduled. I was leery about her pricing but you get what you pay for! Guess I don't need to worry about I'm being charged because I wasn't even qualified enough to get a response to give her my freakin money. I was happy to pay FRACTION of the price and just got a haircut by Alix at Outsiders where I've found a nice salon and a stylist I will be happy to patronize in the future. Look at your reviews Lokal, it seems I'm not the only one with this complaint. Sorry not everyone is worth your perfect Instagram page, hate to break it to you but pretty looks will only get ya so far in life and even those are temporary!

Marissa Knight was my stylist and it was one of the worst salon experiences I have had. First off she was 30 min late and didn't even bother to tell me anything. It would have been nice for her to walk less than 20 steps and tell me she was finishing up a client and would done soon. Next her prices are horrendous. She charges by the hour! This should have been my first red flag. $95 an hour!!!! Are you kidding me!! After she was rinsing the toner and dye from my hair she stuck her fingers in my ears and viciously rubbed the inside of my ears where my daith piercings are. I was in obvious pain and she was asking when I got them done. I said last year they take 9 months to a year to heal and she tried to argue with me. My piercings now have bumps on them thanks to her. I will never go back! Ever!!!

Mckenzie does not stand by her work. The salon is wonderful but I would not recommend her.

I've been here twice, first time was for a balayage and cut.  Color didn't turn out the way I wanted the first time, but the stylist got me back in the next week to fix it at no additional charge.  I appreciated that and the color was good after the second try.

I recently tried to schedule just for a cut and treatment for breakage.  The receptionist said she would send a group message to all the stylists and get back to me.  Two days go by, no response.  Called again and left a message, no response to that.  Tried texting the stylist I had worked with before directly and no response to that.  Pretty awful customer service if you ask me.  Don't think I'll be trying to go here again.