Lena Nails & Spa in Altoona, PA

this was the first time I ever got my nails done and in Pennsylvania since I moved there in 2020. Right before Christmas I was feeling a little insecure. Every time I get my set of gel tips I feel a little sexier a lot more confident know as much as I do love the way the nails came out, I must say they were horrible at their job. When we do our nails at home, the first thing we usually do is cut our cuticles. That is the one thing they did not do when I asked if they did any designs, they said no when I mentioned a French manicure, and said how that usually has a white line and asked if they could do a white line on my nail or even just something as simple as a polkadot they said no and when I asked if I could have a coffin shaped nails, they said they did not do that. Now my nails did come out beautiful aside from the fact that you're not supposed to get them filled in for at least two weeks and five days later one hand looked like it already needed to be filled in where the other one didn't have that big of a space. Had they cut the cuticles where the nail could've laid on the natural nail bed better they might not have grown out so fast. So within the two weeks , they were basically falling off

I will preface that I am not one to leave a nasty comment on a local business' page, but I feel it's necessary after the experience my friend and I had last evening. I called on Wednesday evening to make an appointment and was scheduled for 7:00pm for 2 manicure/pedicure with no problem. We walk into the salon at 7:00pm and were immediately told we do not have an appointment as the woman was laughing the entire time she was speaking to us. My friend and I thought she was joking around with us because of her laughing, but 2 minutes went by and we were not acknowledged again. I asked to make sure that she was, in fact, joking about the situation. She said "no, you do not have an appointment and the other lady left at 4:00 because it was her birthday." We were offered to wait another hour until 8:00pm to get our services done, but this was not an option. As this was all happening, the woman was working on 4 different people at the same time with another woman waiting in the waiting area. She was not wearing gloves and she went from one woman's feet to another woman's nails several times. We will most certainly not be back due to the sheer unprofessionalism we had seen in the 5 minutes we were in the salon.

I NEVER write bad reviews but for this place it was necessary. me and my best friend both got full sets of acrylics for our birthdays. The lady working was extremely rude and disrespectful. When we asked her if we could get designs she said no that she didnt have time. She stopped in the middle of my friends nails to do someone's eyebrows and she stopped in the middle of mine to do a PEDICURE!! She drilled too far into the nails on my right hand and I got an INFECTION in my pointer finger nail and lost the entire natural nail. After taking off the terribly done nails (asked for coffin received some nasty squares mishapen, thick, and lumpy) I was missing more than half of most of my nails and they are in terrible shape. Save yourself time and money (she charged us $60 each for full sets one color no designs) and go literally anywhere else.

The owner is very rude and the salon is dirty. My sister went here and she came home in tears and her nails were bleeding. When asked for a refund and to remove the nails Lena began screaming saying she would not get either.

This lady was very rude and basically does what she wants with your nails. very dirty and over bad experience