KN Pretty Nails in Franklin Lakes, NJ

Alie did a fantastic job! My mom gets her nails done here all the time, so I decided to check it out while in town. I made an appointment with Alie in advance, which I highly recommend doing because she's very popular. The salon was small and clean, with only two nail techs working. I asked for a "faded french" which is basically an ombre, because that option isn't available in my nail salon back home. The way she did it was so cool - first a base of the gel color on the bottom (I picked mint green) and then she sprays on the white with what looks like an airbrush tool - I truly haven't seen that done anywhere else. In the end, they looked amazing and only cost me $35 (plus tip). It has now been almost two weeks and they're holding up great - only a couple small chips on the white part. Would absolutely return the next time I'm in the area!

I haven't been there since before COVID. I was in a rush and couldn't go to my regular salon so I made a last minute apt. Upon entering the salon, there was a gross stench which made me want to leave. I was seated right away and a gentleman (not the owner) started doing my nails. I told him what shape I wanted (almond). All I'm going to say is that he does not know how to shape nails. Please see photos for your reference. He made me cure my acrylics under UV light which is not necessary (it's only necessary for SNS/hard gel/gel polish). I also felt rushed; no base coat, no massage, no cuticle removal, etc. They also don't seem to clean/sanitize their tools. Lastly, online it states that acrylic fill-ins are $25, in store it says $30, he charged me $40. They are thieves. I didn't try to argue with them because I simply wanted to leave. Please, go to a salon that will better service you.

Had THE WORST experience in my life at this salon and will NEVER be back. I came here due to a recommendation from my friend who gets her nails done here. She recommended Peter so I made an appointment with him. At first he was okay, a little short, not very talkative. Did not give me a lot of color options. So I told him I wanted off white color gel for the summer. So he did my nails really quick and told me "okay you're finished". Did not clean/cut my cuticles, and did not lotion my hands afterwords. I was like "are you going to cut my cuticles please?" And he straight up said "No." which was rude so I payed and left . 4 days later my nails started chipping and cracking and turning brown out of nowhere! So I called them to go in to have them fixed and I went in the next day and showed them my nails and Peter looked at them and said "that must be from work or you hit into something". I said "No, it is not from work I haven't worked in the past 3 days so it is not from work. It is either from the way he applied it or the quality of the color gel. He started giving me the nastiest attitude and told me "it's something you did, it's not my fault. They are not cracked!" I said "I get color gel all the time, this has NEVER happened to me and I have not been working." So he called his manager over, and they started speaking to each other in their language and he was talking extremely loud and she said to me "It's white color, it's normal that this happens in the summer." I was getting extremely frustrated and explained that I get white color gel all the time in the summer and this has never happened!!! So she walked away and he told me he was going to buff them out and repaint them. As he started doing it, he was extremely rough with my hands and told me "I will never take you as a client again. I don't think I can ever take you. Next time you come I cannot take you." And he "fixed" my nails (just painted over them) and they looked just as bad. Did not file, did not lotion, did not do anything other than paint. They looked horrible. I was in complete and utter shock and I have NEVER experienced customer service this horrible. He was so rude and so unprofessional. I will NEVER GO BACK there again. I was treated so poorly and I wish I never went. I do NOT recommend this place at all!!!'

best nail salon without a doubt. nicest people ever! they do an amazing job every time!!

If I could rate this place 0 stars, I would. I went to KN Pretty Nails to get a gel manicure. The guy that did my nails, Peter, filed my nails paper thin when I repeatedly asked him not to use the machine that buffs and files the nails soo thinly. He didn't listen and proceeded. Btw, this nail salon uses the cheapest gel manicure products, that even the paint job looks so streaky. Within an hour of leaving the nail saloon, my thumb nail had already chipped. The following day, two of my nails had chipped and by the third day, my nails were a disaster. These people lack customer service and salon service, very distasteful experience. I will never go back. My nails are paper thin and a waste of my money. Cheap products, I can't even recall the gel brand they used because of how random it was.