Kims Nails in Greenwood, IN

All I had done was an acrylic soak off, but it was still the best experience I've had in any nail salon ever. Katie was great and explained everything she was doing and why. I've also never had anyone work so gently with my nails. If I decide to have anything done, I will 100% return to Katie!

I don't often get my nails done because it's a little intimidating to me. I just don't know a lot about them and always pick a color that I end up not totally loving after a few days. This was my second visit to Kim's nails and my appointment with Jeannie was straight up amazing. She asked me tons of questions about what I do for work, if I was getting my nails done for a special occasion, and talked to me about what I was wanting so she could actually help me find a color and style that fit me. I came in thinking I wanted a darker color to match a dress I was planning to wear for my 10 year anniversary and after talking with me and seeing me clearly struggling and overwhelmed with options she suggested a neutral that I am totally loving. She was so kind and patient that I felt so comfortable asking her questions I never ask about the options. I left with a beautiful set of soft gels that fit me and my lifestyle more than any other set of nails I've had done. I've never felt more confident leaving a nail appointment and it was 100% due to Jeannie's energy, openness and helpful attitude. Will definitely be returning!

I've been to Kim's twice! My first experience was amazing! I loved it. My second time coming though was terrible! I asked the lady for coffin and got square. She got nail polish all over my hands and the paint was sloppy. I wished my second experience here would have been better as now I'm hesitant to come back. Ohh and yes that's my nail bending like that (see pictures)

I was very disappointed in my visit. I have had Kim do my nails before and it was awesome. Today I had someone else. She fumbled her way through doing my nails and I patiently waited to see if they wouldn't look so bad. Well they looked terrible. She didn't not manicure me at all before doing the acrylics and my fingers needed it badly. I was told I needed to ask for that. As you can see there are dents and chunks on the sides of almost every nail. They are uneven and just not done well. The tech went and grabbed kim from next door and Kim informed me I had to pay for that girls time and that if I wanted anything fixed or a new set I had to go online and book it. Seriously the worst service I have ever had at a nail salon. I tried to book with Kim online and couldn't get in with her. So now I'm stuck with nails I hate that I had to pay for. Kim was clearly backing a poor job and being rude to the customer in the process. I won't be back after this. I felt like I was treated like I wanted a free nail job. I pay a lot of money to get my nails done and I always tip very well for a good job. I don't want free nails I want good service and quality work.

Not the most aesthetically pleasing nail salon, pretty bare bones as far as the decor and cleanliness. Love that you can book online. You can tell the girls really specialize with acrylic nails and design. Seemed a bit rushed with my basic gel manicure.